All excellent. Incredible service

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Above all - the staff were truly amazing! Delicious food, high level amenities, spacious room, wonderful activities. Everything is kept at the highest standards.

Todo fue excelente

Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.

Balayı için gitmiştik özellikle de belirttik. 0 privacy olan bir oda verdiler hemen yanımız başka bir odaydı çocuk gürültüsünden sürekli yüksek sesten duramadık bile. Ses yalıtımı sıfırdı. Odamız her yerden gözüküyordu perdeleri kapatmadan yatağa bile yatamıyorduk hiç memnun kalmadık butler çok çok kötüydü personel doğru düzgün ingilizce bilmiyordu

C'est l'un des plus beaux hôtels dans lequel.je n'ai jamais séjourné. Un vrai palace, avec un service irréprochable, une gentillesse rare, du jardinier jusqu'au butler assigné à la chambre. Des petits détails qui font toute la différence, petites attentions tous les jours, dans la chambre comme en dehors, rarement aussi satisfait d'un hôtel, pour en avoir visité un certain nombre en 30 ans de voyage, celui là je le mets sur le podium des meilleurs. Nous reviendrons. Merci encore à tout le staff, et au manageur pour cette organisation et ce niveau de service.

The world’s best hotel and best service team. They truly define what uber luxury service and genuine care means. We have been returning annually to this and only this hotel for the past 11 years and will continue to do so for as long as possible. They have always treated us as welcomed family members and have never spared any thing less than the best and most perfect for us. Food quality and taste are amazing, property perfect and comfortable. Everything is dreamy and amazing!

Absolutely gorgeous and amazing stay at Phulay Bay. The grounds, the design, the spacious rooms (with amazing bathroom suites) are all amazing, but it's the service that puts it over the top. Our personal butler, Khun Aea, tended to our every need before we even asked, and took such good care of us. Every single member of the staff goes out of their way to give the guests a perfect stay.

Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!

Wow! Probably the best service of any hotel I’ve stayed at. Angela, our butler, was extremely attentive and the other staff we met in the resort were very helpful and friendly (special call out for Lif). Rooms were spacious and beautiful, which great ocean views. Restaurants had great food. Would highly recommend a stay here.

Best service ever

Fantastisk sted

W

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Beautiful in every way.

Hotel sublime avec un service irréprochable. Toujours bien attentionné le personnel répond à tous les souhaits avant même que ceux ci soient exprimés. La chambre est énorme avec douche et bain intérieur mais aussi extérieur. Piscine au bord de la plage incroyable. Petit déjeuner avec un choix fantastique.

All around exceptional.

Beautiful campus, top quality dining, great gym.

ホテル内で過ごすなら最高のファシリティです。アクティビティも充実していますし、プールやスパもとてもクオリティが高いです。クラビの街中を楽しみたいならやや離れた場所のロケーションになります。 日常の喧騒を離れてリラクゼーションを楽しむには最高のホテルです。