Penilaian & Ulasan Keseluruhan Phulay Bay, a Ritz-Carlton Reserve

The world’s best hotel and best service team. They truly define what uber luxury service and genuine care means. We have been returning annually to this and only this hotel for the past 11 years and will continue to do so for as long as possible. They have always treated us as welcomed family members and have never spared any thing less than the best and most perfect for us. Food quality and taste are amazing, property perfect and comfortable. Everything is dreamy and amazing!

Absolutely gorgeous and amazing stay at Phulay Bay. The grounds, the design, the spacious rooms (with amazing bathroom suites) are all amazing, but it's the service that puts it over the top. Our personal butler, Khun Aea, tended to our every need before we even asked, and took such good care of us. Every single member of the staff goes out of their way to give the guests a perfect stay.

Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!

Wow! Probably the best service of any hotel I’ve stayed at. Angela, our butler, was extremely attentive and the other staff we met in the resort were very helpful and friendly (special call out for Lif). Rooms were spacious and beautiful, which great ocean views. Restaurants had great food. Would highly recommend a stay here.

Best service ever

Fantastisk sted

W

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Beautiful in every way.

Hotel sublime avec un service irréprochable. Toujours bien attentionné le personnel répond à tous les souhaits avant même que ceux ci soient exprimés. La chambre est énorme avec douche et bain intérieur mais aussi extérieur. Piscine au bord de la plage incroyable. Petit déjeuner avec un choix fantastique.

All around exceptional.

Beautiful campus, top quality dining, great gym.

ホテル内で過ごすなら最高のファシリティです。アクティビティも充実していますし、プールやスパもとてもクオリティが高いです。クラビの街中を楽しみたいならやや離れた場所のロケーションになります。 日常の喧騒を離れてリラクゼーションを楽しむには最高のホテルです。

extraordinário resort, lindas paisagens, ótimo bar na areia, bom café da manhã, tudo capitaneado pela gentileza tailandesa. o restaurante internacional por sua beleza arquitetonica e a qualidade do menu oferecido merece uma menção à parte.

amazing staff and location. This is a must see for travelers

In een woord een fantastisch resort , met uitstekende zorg en service. Niets is teveel. Respectvol en vriendelijk.

An amazing and magical experience for the entire family. ❤️

This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓

Friendly staff. Made everything easy for us. Western standard resort for those who need the level of service.

10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back