Staff were very friendly and welcoming and the room was fine. Just two thingxx as though which need improvement: - Wi-Fi was patchy at best. - Having gone to bed about 11, I couldn’t get to sleep because the bar music was blaring out into the courtyard below my room window and ended up phoning the hotel at11.30 to ask them to turn it off - though to be fair they did do that.

The staff were lovely

Great food and atmosphere inbtge Bar

Lovely, friendly place. Simple rooms but spacious, warm and comfy. Extremely good value for money.

Great friendly staff Very clean Great location

Room was comfy n warm n clean.lovely sleep. Barhroom chilly however hot water tap hot enough to boil spuds. Delightful staff.. lovely stay

Comfortable bed but for a double it was a small room and decor needs updating, I could not stop the shower dripping and there was litter (sweet wrappers) on the floor that had not been cleaned.

Lovely place staff friendly and knowledgeable as a fully working pub choices of beers/ipas second to non along with ciders…. Property in process of new owners & upgrading of rooms and decor …. Location wise bang centre of the town… looking at the cathedral from the front door …. Great trip looking forward to going back

Lovely stay welcoming staff who are genuinely pleased to see you!

Staff were very pleasant and helpful. Shower cubicle could do with a good tidy up, especially removal of mould.

Staff were really friendly and helpful. Room was lovely, but pub area cold and bare.

Easy check in, comfortable room, friendly pub with good food and a great breakfast

Everything in order, clean room, helpful staff

A pleasant overnight stay in a warm and friendly Pub. The room was of a good size and clean. The staff were helpful and we enjoyed a few drinks in the bar on returning from an evening out. Good breakfast and would definitely stay again.

Clean room nice staff, wifi kept dropping

Perfect nice staff the rooms are beautiful and the hot choc and cookies just top it off

Helpful, friendly, polite staff. Well stocked room- tea, milk, water and biscuits. Comfy bed in a specious room. Didn't like thelack of overhead shower in bath!. Parking nearby.

A very comfortable stay bang in the middle of wells. Staff v friendly and helpful. Room v clean. Thank you

Staff member checking in was excellent and even showed to room, but my there it went downhill. The room was well appointed, but dividing was to larger rooms next my room was like paper (questionable if any sound proofing and being in historic building does not stop this). Also the guest the next room were very anti-socail playing TV very loud and makes lots of unnecessary noise. The hotel has no reception and very difficult to get help, in very wild and lively pub. They were not interested even when pub closed in the morning to be told of issue. It was nice to have rooms of of a courtyard and door out on to veranda/walkway.

well located pub with stocked cask ales good breakfast could do with extra sockets in the room. Rooms were very far from each other up lots of stairs one in main building other outside upstairs in courtyard