Overall, this hotel more than met my expectations for the 5-star facility. However, management should pay more attention to a few details that would have made it outstanding: 1. Pillows were terrible. While the hotel offers pillow menu service, one would expect a decent standard pillow. 2. Room cleaning was not thorough. Patches of dust, wrappers or some plastic pieces left in the floor suggest housekeeping should be monitored and improved. 3. Shower head could not be fixed on the stand in the way that did not spray water beyond the glass shower door. 4. Breakfast service was not good on Tuesday. I had to wait 10 min for someone to tend to my table to offer coffee. 5. Pool area woman locker toilet needs attention. The smell is horrible. With all this said, the rest of the facilities, spa, pool area (except the toilets), Cucina restaurant, breakfast buffet quality and variability were superb. When I come back to Poznan, it will be my hotel of choice. Thank you.

Ok

Space in the room. Nice staff

Very good check in and out, extremely helpful staff, room immaculate and breakfast excellent. The only slight downside was that the spa was closed for refurbishment and I do not recall being informed of this before my stay.

It was amazing

Sauberes schönes Zimmer Relativ lauter schwimmbereich durch viele Kinder

Ausschilderung der Rezeption könnte verbessert werden. Am Abend irrt man rum. Fitnessstudio war geschlossen :-(. Zimmer schön, aber laut.

Clean room, courteous staff and great breakfast.

Superbe résidence, chambre immense, confort maximum ! La résidence comprend plusieurs restaurants et un spa de qualité. Le petit déjeuner est extraordinaire !

Chambre impeccable, personnel courtois, beaucoup de services proposés autour de l'hôtel. Très bon lieu

Amazing! Highly recommend, food was delicious. Staff very helpful.

Både rummet och bekvämligheterna runt hotellet var väldigt bra.

Außergewöhnliches Hotel, sehr hoher Standard und außerordentlich freundliches Personal!

PRZESTRONNY POKÓJ , TROCHĘ ZACIEMNY, SUPER POŚCIEL. GENIALNA OBSŁUGA W RECEPCJI-NIEZWYKLE MIŁY PAN.

Fantastic hotel on the outskirts of the city. Rooms are stunning and HUGE. Breakfast was fantastic and we had lovely food in the Whiskey Bar. For under £100 per night (which is what we paid) this offers AMAZING value for money. Would highly recommend

The hotel has a good and calm ambience. The surroundings are well equipped with a lot of options for eating and drinking. And the hotel room was with ample space and nice interior. Spa facilities are just next to the reception building - and a lavender massage was the perfect treatment after a long day of walking in Poznan.

Superfint hotel med et lækkert spa- og poolområde, som er med i prisen. Lækkert stort værelse med alt der skulle være.

Grosse, geräumige Zimmer, gutes Restaurant Angebot. Personal an der Rezeption ist äußerst hilfsbereit!

Very professional staff. This includes excellent quality and service of the breakfast. Large, comfortable rooms. Great, elevating experience overall!

Hade ett trevligt spa som ingick, stora rum och väldigt trevlig personal som var mer än hjälpsam! Kan varmt rekommenderas.