Penilaian & Ulasan Keseluruhan Holiday Inn Express & Suites LAS CRUCES by IHG, an IHG Hotel

The elevator made noises that made me think I was going to be stuck in it. Other than I'm scary elevator nice property

Everyone was really nice and helpful. The place was clean and breakfast was amazing. No complaints! Actually only that the hot tub was out of service but not a biggie.

Staff very friendly and helpful. Good breakfast. No too clean and wood furniture in bad shape.

very clean

Thank you

The condition of this place was very disappointing. It felt extremely run-down, and the beds were uncomfortably firm—almost like sleeping on a concrete slab with just a thin pillow top. Unfortunately, it did not meet basic comfort expectations.

The stay was great! Room was what expected, clean and comfortable. Breakfast was great, great assortment and staff was really friendly. The only downfall was that the jacuzzi wasn’t working and that put a damper on my mini trip. Was looking forward to unwind and that didn’t happen. Oh well everything else was great.

My stay was alright. Currently the hotel is undergoing renovation/upgrade so things are not as nice looking as they will be once things are completed.

Breakfast was awesome

Very nice! They are in the middle of a remodel; it’s going to look awesome!

Front service i

Hotel was under construction when we went there was drywall dust scattered in the hallway. Hot tub was broken. Water damage in our room. Would never stay here again.

Room was dated, felt like a party room. Walls were scuffed and visible marks in every corner. Shower

Primera decepción que tengo de Holiday inn, un hotel muy descuidado y con mobiliario muy viejo, alfombra desgastada y muebles en general, área de comida también mesas muy viejas y desgastadas

The property was nice and convenient to access highways

The staff was nice and very accommodating, but the rooms were not good. The dirty wall dirty floors. The floors were disgusting. The neighborhood is a little sketchy, but I didn’t feel unsafe, but unfortunately, I will not be staying back at this location. It just is not clean.

Very old , need new furnitures, país and carpet , the train sound is ver hi in the room

Hotel room felt outdated and dirty. There was no soap in the bathroom for the shower. There was what looked like a blood stain on the carpet near the foot of one of the beds. Paint was peeling and looked like the walls hadn't been cleaned in ages. You could see bolts in the ceiling. Maybe I'm being picky but I would think for the price we paid that the least we could expected is that our room would be clean and nice. Staff was friendly though.

The worst place I've ever stayed. I'd stay in Deming in The LaQuinta over this place. The building is next to train tracks, and the train goes by every 2 hours, it's loud and shakes the building. The walls are stained, and have water damage that hasnt been addressed. There was missing tile on the floor, there was oil drips on the walls, a shoe print on the ceiling, carpet so nasty it had an inch thick of dust all around the room and dust so thock on the lamps you could see it with your eyes, dog piss all over the carpet and all over the furniture, the AC was screeching all night, and then kept shutting off. Im sure it needs to be replaced. The walls in the. Athroom look like there is mold growing. The walls look like people are vaping in them, and I ended up having severe allergy attack after being in the room 10 minutes. The placenis very run down, and is not labled as non pet friendly, but it is. It shouldnt be, they dont have staff to properly care for the rooms to remove the filth from the room or clean the carpets or dist, nothing. So disturbing.

Hotel was in poor condition. Floors were dirty, rooms were run down. Stained sheets and furniture. Shower head barely worked. Coffeemaker didn’t work in the room. Staff was helpful and friendly. Carpets were filthy and stained. Needs a HUGE renovation. I would never stay there again.