Penilaian & Ulasan Keseluruhan Birch Hotel

Buon albergo

Good value for money, ideal for my requirements.

Bed wasn't comfy could feel the springs through the bed, no aircon like stated, hairdryer wouldn't work.

We received an email regarding check in,as the reception was closed. unfortunately we didn't see the message. fortunately another guest had the telephone number and was able to ring for us. A note had been left for us at the side of signing in book. Lots of scratched paintwork in the room. Two single beds in the room of differing heights, one had a large dip in it.

Great value

Great hotel, really friendly staff, good value and tasty food and decent clean room, plenty of hot water for showers. Good parking. Room perhaps slightly tired but definitely worth the money.

Amazing stay! One of the best beds I’ve ever slept in. Super comfy bed. Great service too.

We was given a room which had numerous marks and scratches all over the walls, with stains on the carpets and a bathroom ceiling covered in Mold. All surfaces were dirty and ledges by the windows had dead bugs on them. We complained to reception who gave us a new room after expressing no concern to the moldy room. This room had no mold but was not ‘clean’

Business trip

Clean, quiet and comfortable

I booked two rooms, one for myself and one for a couple of friends My friends room was very tired, marks and chips all over the side surfaces. (Old furniture painted over) In the shower a pubic hair was found on the tiles and pubic hair was found in the bed sheets. We complained and the room was cleaned and sheets changed. The tiles in the bathroom shelf were cracked and lifting My room (photos attached) was slightly better and on first inspection was fairly clean but when the cupboard doors were opened, they were covered in dust. Bathroom had broken tiles and bath panel. Other issue was the main reception bar was closed around 6pm. We went out for something to eat, arrived back about 8.30ish to be told the only bar open was the one at the back due of a baby shower function that was on. A pokey little place with a couple of tables room for around 6/8 people. At 9.30pm last orders were called and the bar shut at 10pm. At 10.30 we were told to move to the foyer as they closed the whole side of the hotel and locked up. The hotel staff left at 11pm and the whole hotel was manned by one manager I have never stopped in a hotel that is managed in such a poor way

Comfortable

Strange Hotel no food available after 7:30 bar closes at 9pm just feels it does not know what is a between a cheap contractors hotel or trying to be a bit more upmarket but just not hitting the spot

The hotel room we stopped in was dated and the radiator would not turn off so we had to open the window, the bed was okay, I did sleep well after the room cooled down, the rest of the hotel looked okay to me , staff are friendly, at the end of the day it’s a low price so you get what you pay for, for the price I thinks it’s a good hotel.

Radiator that wouldn’t turn off Had to leave window open Lots of noise from local motorway Screw protruding from walk to hang toilet roll on However Clean n cheap

I was very happy with the service you provided thanks

Fantastic value for money.

Very very good value for money. Everything you could want for a very good price. Cant understand why its not fully booked.

I was booked in for 1 night and stayed for 4 nights. Absolutely great value for money. I would much rather stay here than any of the budget hotel chains.

Staff are really friendly and helpful. Bed was comfy . Rooms are a bit dated but you get what you pay for. Cheap and cheerful