Hotel is very well located. Staff was extremely cordial and helpful, especially front desk staff Monica and Daphne. Only negative was the very small shower in which it was difficult to bathe.

Staff were wonderful! Room was snug. Bathroom quite crowded. Location was great.

Tudo incrível, adoramos a estadia! Os atendentes da recepção foram muito simpáticos e nos deram excelentes dicas para fazer na cidade. O hotel fica próximo de tudo. Recomendo

Staff was great and very helpful with navigating the city and with obtaining boat transportation to the cruise port.

Would start again. Very good location. Short walking distance from the main tourist spots but far enough to be away from the noise. We enjoyed sitting on our little balcony overlooking the canal. The staff were very helpful getting our suitcases up and down the 4th floor. The rooms are clean and basic. Not really any bells and whistles but clean and well maintained. We very much enjoyed our stay.

Perfect location, nice and cozy room, comfortable bed. At night it's quiet. The breakfast is very good if it's included (otherwise it's a bit pricy). It's Venice, so the room is small, the shower cabin is narrow - but it won't pose any problems if you're regular sized.

Bra område, centralt. Småååå rum o dålig dusch men funkar.

Very friendly and helpful staff, clean and comfortable room in a very nice part of Venice. Very centrally located

This was an absolutely beautiful hotel in the heart of Venice! Pay the extra price for the balcony room, it is worth it! It is right across the canal from where Mozart once lived. The room was beautiful with magical views. The staff was helpful and friendly and helped us get a water taxi set up on our last day. It is in walking distance from the main court area, shopping, restaurants, and many major landmarks. You can’t beat this location! I would say the only slight downside is trying to get there from the train station (we paid 125 euros to get a water taxi there), the shower is tiny (but has wonderful hot water), and the smell of sewage when you first walk in can be a little rough (but it airs out quickly). we absolutely loved this beautiful hotel! I would stay here again for sure!

It was perfect

Excellent support from the hotel staff. Excellent breakfast and location. Really great stay!

Very friendly and attentive staff who changed my room when they found out I had an injury and was struggling with stairs. The place has a lovely traditional, old style feel and is very centrally located.

Pontos positivos: boa localização e equipe atenciosa. Pontos negativos: ar condicionado quebrado, quarto e banheiro pequenos. Aquecedor quebrado.

I stayed at this hotel for 4 nights. The hotel is in a great location in the city. The room is kept clean with a very nice bed cover. Bathroom is stocked with clean towels as expected. Compared with other European hotels, I found the shower larger than expected since the shower door opens on two sides, which makes it easy to enter. You know this place is renovated when they have modernized the bathroom. In addition to the toilet, shower, and sink, they also have a European bidet in the bathroom. The floor in my room is raised for the new plumbing. My room had windows for both the bedroom and bathroom. The window shutters are renovated wood - I can tell because they are in excellent condition and appear with an unblemished coat of green paint. I stayed at the almost-top floor. The room has a lot of sunlight coming through the windows in the morning. The room itself is small and has a small closet for hanging clothes. If you bring a carry-on suitcase, your suitcase will fit in the room. However, anything larger is not the best for this hotel. The TV is small, but we're not coming to this hotel to watch TV. In staying the winter time, I didn't need to use the AC or turn it on. The towel heater adds radiant warmth to the room. In getting into the hotel, it is in a historic building of Venice. There is a steeper staircase to get to the lobby and each staircase for each floor is not above each other, so keep that in mind if coming with lots of bags or mobility issues.

Decepcionante, as fotos do hotel não condizem com a realidade, instalações muito antigas.

Staff and hospitality were great.

I didn't go for the bbreakfast option so i can't tell. Otherwise the service was kind and precise, helpful. The room is clean, warm on a fresh November night.

Le personnel est adorable !

Staff was very polite, friendly and helpful.

after a not so favorable stay in Florence, this hotel is a gem. Everything you need, and nothing you don't. very friendly and helpful staff. Breakfast is additional, but compared to what you would spend at a cafe, I say go for it! Will stay there again!