Impecable

Lots of disturbing noises from water pipes during the night make it difficult to sleep. Otherwise, it's an extremely clean and tidy hotel with helpful staff.

Local tranquilo e bons serviços ao redor

clean room, helpful staff cold air trhugh unfixed window

場所、部屋のおおき、値段は最高 シャワーの水圧は最低　我慢して利用

O cofre interno estava sem bateria/pilhas… pedi pra trocarem mas nao fui atendido em nunhum dos dias que estive.

Perfekt for meg. Stille og sentralt

No primeiro dia colocaram em um quarto do térreo com vista para um terreno baldio, o chuveiro não tinha água quente! No outro dia havia muito barulho de uma obra, pedi para trocar de quarto! A portaria me ofereceu um quarto com cama separada e de frente para a rua! Disse que não sabe o motivo de colocarem no térreo, pois tinha uma reserva de quarto com upgrade! Não volto!

Quarto enorme, limpo, silencioso. O hotel é antigo, mas tudo impecável. Funcionários atenciosos e ótima localização, perto de supermercados (el corte inglês fica uma quadra de distância, o dia na esquina de trás e outros dois continuando o quarteirão), perto de redes de fast food, pertinho do metrô e ponto de ônibus. Amamos nosso tempo em Madri e esse hotel completou a experiência positiva.

Courteous staff, clean rooms, good view

La habitación está en buenas condiciones.

The room had terrible sound insulation. I could literally hear conversations in the room next door, as well as every time the guests above me used the shower, bathroom, or ran the water. On top of that, I could hear cleaning staff in the hallways and other noises throughout the day. I stayed 5 nights and didn’t have a single good night’s sleep. The mattress made things worse. It was extremely uncomfortable, with noticeable indentations on both sides, creating a raised “mountain-like” effect in the middle. And the pillows were a whole different story. One was super thin, paper thin, and the other was too thick! The room itself was uncomfortably small. There was no space to open my luggage except on the desk, which I had to constantly move things around on whenever I needed the surface. The closet was tiny, and the room lacked basic amenities I would expect from a 4-star hotel, such as an iron and ironing board, hot water kettle, and coffee machine. I was also surprised by the hotel’s welcome message, which essentially warned guests not to trust the cleaning staff and advised that all valuables be kept in the safe. For a 4-star hotel, this felt very off-putting. Overall, I don’t think the stay was worth the price. On a positive note, the location is fantastic. There’s a metro station just 5 minutes away, the city center is walkable in 20–25 minutes, and there are plenty of convenience stores and restaurants nearby.

Perdecto

Extrêmement bien décoré, le hall est splendide. A 5 mn du métro dans un quartier calme et bien fréquenté. La chambre est propre mais vieillotte, notre drap troué, sanitaire ancien... Prestations plutôt d un 3 étoiles en France

A comfortable stay at the heart of Madrid.

La habitación y el personal bien, a mi gusto en la habitación hacia hasta demasiado calor pero tampoco puse demasiado empeño en regular la temperatura, igual se podría haber arreglado. La cama comoda pero la almohada un poco debil y floja tambien para mi gusto. Pero en general recomendable

Great location. Friendly staff

Room smells humidity and third bed was uncomfortable

Excellent customers service, great atmosphere, room cleanness

Hot water