Penilaian & Ulasan Keseluruhan Hotel Bienvenue

Beautiful hotel, will stay here again

Rooms were small but expected in

I had a wonderful stay at the Bienvenue Hotel, a charming boutique hotel. I was fortunate to have Room 2, which offers direct access to the beautiful patio. The staff was exceptionally friendly, and the rooms were spotless. While the bathroom could use an update, the shower was excellent, and the space was surprisingly generous compared to what I’m used to in Paris. I enjoyed my stay so much that I’ve already booked my next visit!

Accueil très agréable, les chambres sont assez grandes pour Paris et la localisation est vraiment bonne. Une adresse à retenir !

très bon accueil et emplacement. chambre fonctionnelle et très jolie

Lovely hotel for city centre access and close to many places and transport links

We liked the bedding and Diptyque products the hotel offered. But the hotel itself was in a poor condition, oven though they said it was renovated in 2018. Overall, it wasn’t a comfortable stay.

We've stayed at the Bienvenue many times and it's a gem of a place. Charming staff, lovely rooms with lots of character and comfort. And now there's even Diptique products thrown in the mix. A must stay.

perfect stay for me in paris central . would come stay here again when back to paris .

A gorgeous hotel with lovely staff who went out of their way to be welcoming and helpful

There were so many stains in the room on the carpet and sheets. There was black mold in the bathroom.

Great stay and room was good sized for Paris. Great location

Very nice boutique hotel but the rooms are small but overall lovely

Chic rooms with a cute cafe and courtyard

We really enjoyed our stay at this property. The room was comfortable (even if a bit snug for 3 people), the staff was great. The location was good - easy to get to public transportation and lots of restaurants nearby. I'd stay here again.

Returning to this hotel filled us with excitement, reminiscing about our delightful previous stay However, our anticipation quickly turned to disappointment upon arrival. The unfamiliar requirement to surrender our room keys for each outing immediately raised red flags about privacy and security. Our initial excitement turned to confusion and concern as we discovered our room labeled as a single, despite booking a double. Despite our efforts to resolve the issue, the receptionist's indifferent attitude left us feeling frustrated and undervalued. As I returned to our room, hoping for a reprieve from the day's disappointments, the phone rang. On the line, the receptionist informed me of a superior room's availability, albeit at an additional cost of €100 euros per night. I couldn't help but express my frustration – why should we, the customers, foot the bill for the hotel's mistake? I argued that the room should be provided at no extra charge. However, instead of understanding, I was met with resistance. Despite finally securing a double room, the cramped space failed to meet our expectations, leaving us feeling cramped and uncomfortable. Throughout our ordeal, not once did the staff offer a sincere apology for the inconvenience we endured. While our holiday remained enjoyable despite the hotel's shortcomings, this experience has left a bitter taste in our mouths and dissuaded us from returning. We urge others to think twice before booking a stay here. DO NOT STAY AT THIS HOTEL

Excellent stay, friendly & helpful staff. Good location within close distance to the metro

It was charming. Staff was so so nice and helpful. Loved it! Thank you.

This hotel was beautiful and situated in a nice part of the city. Botanical theme decoration and very clean. The elevator was very helpful for us. Staff were polite and very helpful. English speaking staff as well. We had a lovely day for weather so we were able to sit in their beautiful garden. The only point of improvement for me would be a better bar variety of drinks.

I love this hotel. It is so stylish and well located. The courtyard is gorgeous. This was my second stay and on the first, I stayed in the back building. This time I stayed in the front building and would just note to anyone booking that Room 303 is a connecting room and you can well hear the conversations of those just adjacent to you. Also, being above the kitchen you get an early morning scent of the baking.....!