We like their valet parking, it is very helpful

The room was too hot and the a/c seems it was not working. I called the front desk and the answer was that tge a/c was set for the whole building hot or cold and now it was hot.

The hotel was very clean, the staff very courteous, the location was great!

Hotel muito bom e histórico mas não se chega com automóvel na porta. Tem que parar antes e dependendo dos cuidados pode ser multado.

Bra frukost.

Muito bem localizado, no centro de Segovia, equipe de colaboradores gentil e atenciosa. Excelente café da manhã

Localização perfeita

Excellent location in the Old Town. Comfortable room/bed. Roof terrace nice for watching sunset

The one curtain in the room only covered half of the window which was unfortunate. The breakfast was very good. The location was very convenient.

Great location and price. The staff were pleasant and answered questions, but I wouldn’t say they were proactive. The room was really nice. Perfect size for just myself. Only real frustration with this hotel and most in Europe- In cold weather, the AC seems to only allow a certain base temperature and it will seem to run the heat even if you don’t want it. I have to leave the window cracked open to be comfortable at night. They say they have luggage storage, but my experience was all that was is a luggage cart. No security and no tickets to ensure that no one can just grab your luggage.

El baño necesita actualizacion y limpieza. Un hotel 4 estrellas sin servicio de habitaciones. Personal muy amable y muy bien ubicado

Excelente

Hotel meraviglioso, il personale ed in particolare la sig.ra Gracia sono stati gentilissimi.

Small but lovely room in perfect location. Wonderful staff who were very helpful. I would return in a heartbeat.

Fabulous hotel in a perfect location. Right in the old centre. We loved everything about it. Easy free parking within a 5-10 minute walk.

La habitación muy limpia y ordenada, el personal muy amable, ubicación cerca de todo.

Se intentaron reír de mí tiene habitaciones que deberían de dejar para cuarto de escobas. Describí una habitación por chat y fue la que me dieron dando a un patio sin luz y con palomerors para ayuentqr palomas y con ruido horrible. Muy mal conservado. No para la nota que da la splucacion donde sois cómplices del engaño. Tambiaen a mi compañero con problemas de salud no devolvieron nada de la reserva ni nos mejoraron habitacion a nosotros para compensar. Atraco a mano armada.

Close to everything

La habitación impecable, el servicio excelente solo que el aire acondicionado no funcionaba.

The room was spacious and clean with a great view of the aqueduct. The hotel location was fantastic, just a couple of minutes from the cathedral in one direction and a few minutes from the aqueduct in the other. Highly recommended!