Comfy beds. The rooms were dusty and had bad odours. Staff were great but hotel needs some cleansing if I’m to stay again.

Rum bra och välstädat. Lite lyhört för oss ljudkänsliga

Staff

Leider keine gute Wahl. Nicht sauber, abgewohnte Möbel. Familienzimmer alle mit Blick auf die Straße. Hotel im modernisierungsstau. Frisches Gemüse beim Frühstück teilweise schimmelig.

The only real fault was its location. The only reception was reached either by a walk of about 500 metres up very steep hills or up a few hundred steps. The funicular to harbour level was out of order for days on end. A very reasonable hotel but not really suitable for elderly people or those with mobility problems

Personal estupendo

Habitación y desayuno, muy bien. Cristina, en Recepción, espectacular. Dejé de venir a este hotel hace unos años por no sentirme bien tratado y hoy ha hecho que me plantee volver a venir regularmente.

Menage des chambres à améliorer surtout pour des sejours longs

Llegamos y en la recepción nos dijeron que no tenían habitación y que nos devolvían el dinero. Muy mal

Goed ontbijt en behulpzaam personeel.

Pedí una habitación alta, y me la dieron en la plata de entrada, dando a una calle. Creo que no estaba lleno, y también podrían haberme dado una habitación con vista al mar, en lugar de un muro.

The property is not in good condition. Our towels were ripped. Everything is old.

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Rent och fint utmärkt service och en jätte fin frukost

Det xpensive and not even close to be a 3 star hotel. Food was horrible. Absolutely no seasoning and - salt pepper? Had mussels marine style that was cooked twice. Unbelivable lazy and disgusting. Room was not the one we wanted and changed room 3 times. Not getting any refund for the more expensive room we booked. Very bad They blamed hotels.com low standard

I was celebrating our 40th anniversary! I have requested for

Lovely hotel, lovely view of ocean. Rooms nice buffet marvelous! Pool was awesome in evening ! Our fami

Bra hotell med toppen frukost och härlig utsikt över hamnen. Bra service och jag återkommer säkert inom kort.

Staff at the hotel were very friendly and Tomas in reception was exceptional helping us with translations and booking tickets

Good locations with great views across Palma. Pool was an nice additional. Reception is always fairly chaotic, not particularly well staffed, so took a while to check in/out and order taxis. The reception team were doing the best they can, no real sign of management organising things