Penilaian & Ulasan Keseluruhan Braid Hills Hotel

Izzy and Leigh Ann were fabulous, assisted with everything we needed. Great place to stay

Good bed, spacious room but bathroom was very small. The view was fabulous. Breakfast buffet was adequate except when they ran out of black tea (in Britain!)

Fantastic hotel at a great price ended up with a free upgrade which was a nice bonus.I couldn’t fault the room in any way would definitely stay again

All a bit outdated, but OK for our short stay. Bus to centers stops for the door

Wat gedateerd hotel, maar ligging is prachtig.

We are extremely dissatisfied with our stay at this hotel. At the end of our tour through Scotland, we stayed here. unfortunately, it turned out to be a very disappointing experience. Firstly, three glasses we had collected from various distilleries during our trip disappeared from our room. The hotel initially conducted an internal investigation to try and determine what might have happened to them, for which we were grateful. However, since then, we have never received any follow-up, and our requests for updates on the status of the investigation are now being ignored. While the glasses were not of great monetary value, they held significant sentimental value to us, as we will likely never visit those distilleries again. Secondly, we had booked two rooms, yet they were placed as far apart from each other as possible within the hotel, which was very inconvenient. To make matters worse, one of the two rooms had no hot water on the first day of our stay. Overall, this stay was far below our expectations and left us with a very negative impression of both the hotel and its customer service.

It could have been better. I know it was going through a period of renovation but wallpaper falling off the wall… breakfast wasn’t the best but ok…. Like I say, could have been better for the money I paid for this be nights stay.

Very nice hotel. Good price, a nice English breakfast available in the morning, and a yummy restaurant off the lobby. Convenient bus stop to downtown is located within 50 yards of the hotel front door.

The staff were very helpful and friendly.

Lovely hotel in a nice area. Ideal for a short break, pubs in walking distance and close enough for events at Murrayfield. Comfy beds with good facilities, would definitely stay again.

The receptionist Izy made our stay the best!

Staying on the 3rd floor really means going up 5-6 flights of stairs from bus stop. It’s an opening in the bushes with a 20 feet of stairs. No lift makes this property difficult to navigate with luggage. The upper floors were very hot from sun. Poor ventilation and lack of cooling except opening windows approximately 2 inches. It is very unique property but these drawbacks need to be considered.

Hotel would have been amazing if it was not for the broken hot water for 2 days and the low water pressure.. And no other availability as we were told it was full.. And no compensation...

Nestled atop a hill overlooking the historic city of Edinburgh and its iconic castle, the Braid Hills Hotel offers a truly delightful experience. From the moment we arrived, we were met with a friendly welcome, setting the tone for our two-night stay at this beautiful establishment with its charming, old-world feel. Our room was impressively spacious, comfortably furnished with a sofa, chair and a well-maintained en-suite bathroom. It was spotlessly clean and tidy, providing a lovely base for our Edinburgh exploration. We chose to dine at the hotel on our first evening and were not disappointed. The food was nicely cooked and served with excellent service, making for a very enjoyable meal. The bar was also a pleasant surprise, being nicely stocked with a good selection of drinks. Breakfast each morning was nice, with a good buffet spread. Any items that ran low were quickly replenished, ensuring a continuous and satisfying start to our day. The hotel's location is also incredibly convenient for exploring the city. Situated on a bus route, we found the journey into the city center to be an easy and pleasant 30-minute ride. Overall, we would highly recommend the Braid Hills Hotel. Its stunning views, friendly atmosphere, comfortable accommodations, and excellent service make it a perfect choice for a visit to Edinburgh. We would most definitely choose to stay here again on our return to the city.

Loved the location and how quoet it was up there.

I liked the old feel and the bar and restaurant. I don’t recommend the third floor because it was very hot and we had to keep the windows open and a seagul came in and pooped on our bed

The staff are wonderful and helpful. Unfortunately, the hotel is in serious need of repairs. Paint peeling in the bathroom, carpets torn and coming apart in places to name a few.

Have stayed in this hotel several times, the last occasion being before Covid. I found the place quite shabby with worn carpets and in need of a lick of paint. In contrast to previous visits only a handful of cars in the carpark hinted that business was not good though it picked up a little in the evenings with the arrival of a coach tour. Staff were, however, friendly and welcoming. Very disappointed at the reduction in standards.

Crazy business set up. the catering and bar are run by a separate business to the hotel. So arriving back at 11.15pm the bar was closed and the night porter couldn't help as its separate to the hotel, even though it in the hotel. Went for breakfast which we had not pre-booked and before being able to start you had to pay. I had left my cards upstairs so as them to stick it on the bill, again its a separate entity they cant do that. So a business set up with no thought to what customers might need. Terrible, and there is no lift !! All this for £200 per night!!!!!

Estadía muy grata, personal amable Sugerimos perfeccionar el traslado de maletas a las habitaciones,ya que el no tener ascensor exige al pasajero un esfuerzo físico importante