Le personnel est très accueillant, la chambre était impeccable, l’hotel est très bien tenu.

Au top

Personnel agréable. Chambre spacieuse, propre. Salle de bain équipée d’un sèche cheveux, toilettes isolées. Petit déjeuner avec de très bons produits.

Personnel tres sympathique

Bonne literie, personnel à l'ecoute, situation géographique proche de la gare

La chambre était confortable avec vue sur le canal du midi. Salle de douche parfaite. Pas de bruit (sauf celui de la Clim), malgré la proximité immédiate de la gare dont l’environnement est étonnamment calme et sécure. Un personnel attentif et bienveillant, ma demande préalable de pain sans gluten pour le petit déjeuner a été honorée sans problème et avec le sourire. N’hésitez pas à y séjourner !

the breakfast is absolutely delightful. the hotel reception people are really friendly and accommodating.

Très bon accueil le personnel sont très sympas vraiment juste en face de la gare de Toulouse Je recommande

Très courtois. Aimable, serviable.

Tout s'est bien passé. Accueil très sympathique. J'ai demandé sur votre site une facture, que j'attends. Merci. J.P. JOSEPH

Localização excelente

L’hôtel est idéalement situé, tout près du centre-ville. Vous n’avez pas besoin de transport, et la gare pour rejoindre l’aéroport est également à proximité. Le personnel est serviable et sympathique. La résidence est très calme et le petit-déjeuner est particulièrement agréable

La gentillesse d’à la réception Très bien situé

Chambre impeccable et accueil et service très agréable

Le personnel, la chambre correcte, mais pas assez de chaude mériterait de pouvoir adapter la température pour une personne arrivant d’Afrique ayant 30 degrés d’écarts de température en quelques heures

I think the hotel is old and needs a face lift. Rooms should be painted, rust spots should be cleaned, and the overall look could be brightened up.

The hotel is across the street from the train station so it is very convenient. There are many available options for food etc. within walking distance. The staff was very kind and courteous. We only dealt with 1 woman but she was very pleasent and helpful. Checking in was easy and the lobby was clean and newish. They had croissants and bread out in the morning and coffee was available from a machine which was fine. We did not eat or drink any of these options so not sure if they were complementary or not. We stayed in room 305. I would advise against this. The room was tiny (synonymous with many European rooms). The room was extremely dated. There was stained carpet throughout (not depicted in rooms on the website). I believe we had the only room with carpet on our floor as it had an obvious transition piece under the door that no other room on our floor had. The bathroom was not clean. There was all sorts of hair all over and all the baseboards were rotted dew to not having any kind of shower curtain or door seperating the shower/bathtub from the rest of the bathroom. There were no bugs, the bed was comfortable enough but there were no other ame itues in the room. We paid $375 CDN for this room for 2 nights (due to booking with expedia...we were locked in for 2 nights after booking), which was a huge mistake. Although the staff was lovely we would never stay at this hotel again. Too expensive, dated, and not cleaned well.

I felt very welcome. Staff was great & minded all my special requests. The room was clean, silent & the bed very comfy. Also the bathroom is spacious with a lot of storage areas. In sight-distance to the main station & walkable into centre in about 10min. Can't understand the 2✴️, stayed in 4 that were worse.

Excellente localisation et service client

It was cheap and close to the Train station. I really did not like that we had to leave our room key in a bo by reception each time we left the hotel. Hardly secure