We stayed at Foscari Palace for two nights and, based on the reviews and ratings, I was genuinely excited about our stay. However, upon arrival, the person checking us in unexpectedly asked whether we really wanted to stay there. That comment immediately made me question our choice and created a negative first impression.
The hotel's location was definitely a positive. It was conveniently situated near many restaurants and within walking distance of several popular areas of Venice. Unfortunately, on our first day, the Vaporetto service was on strike, so we had to walk everywhere. While that situation was outside the hotel's control, I wish someone had informed us when we purchased our three-day transit pass. Depending on your destination, most attractions were about a 20–30 minute walk away.
We reserved two rooms, and while both were clean upon arrival, they were very different in size. One room was spacious and comfortable, while the second was significantly smaller—approximately one-third smaller—even though we paid the same rate for both rooms. That inconsistency was disappointing.
The rooftop balcony was another letdown. It looked nothing like the photos on the website. To reach it, guests must climb a steep wooden staircase, and the area behind the stairs appeared to be used for storage and was quite cluttered. Once on the terrace, we found a few wooden tables and chairs arranged haphazardly. The elegant atmosphere shown in the promotional photos, including the red t