Absolutely beautiful hotel - our room was one of the nicest we’ve stayed in in Greece. Great location near the port. Would have appreciated having someone help us with our luggage getting into and out of the hotel.

It was my second time staying at the Megaron in three years. Positives: 1. The hotel’s location and views were fantastic. It is a short walk to the marina, the Venetian fortress, ferry docks, and the center of the city. 2. Views from the restaurant on the top floor and the small swimming pool are spectacular. 3. The breakfast buffet was immense and offered something for everyone. The dining room setting is also luxurious, and the staff very accommodating and helpful. 4. We booked two tours independently, and pick up from the hotel was easy. 5. The staff at reception are some of the nicest, most friendly staff I have met. 6. The room we had (king sized bed) was clean, spacious, and decorated beautifully, sparing no expense. Cons: 1. The pool is on the small side. 2. The blanket on the bed was thin.

The rooms are beautiful, spacious, and impeccably maintained. The staff is warm, welcoming, and provides excellent service throughout the stay. The gym, however, is quite small and is located on the first floor next to the reception area, which may not offer the most relaxing fitness environment. Additionally, while the resort advertises spa amenities, many of these are available only for an additional fee. Breakfast is also an extra charge (€20 per person). Given the room rates and the resort’s luxury status, I believe breakfast should be included as part of the stay.

I love this hotel! Excellent service, beautiful rooms and perfect location. Will stay again!

Lovely Historic building and great location. Nice free parking lot which is rare in Greece. We were able just to leave the car parked and walk everywhere we went. Easy load in and out of hotel as well.

I arrived late in the evening due to a flight delay and on entry the hotel initially felt a little soulless, but the staff changed my mind instantly. Proper five star hospitality. I was immediately offered a glass of water and was automatically upgraded as a silver member. I felt welcome very quickly and this continued throughout my stay. Rooftop pool area is nice and quiet (no thumping music). Generally an understated and private place to stay and a great location for exploring Heraklion on foot. Would stay again.

The hotel was perfectly located for my needs...exploring the city as well as visiting the museums!! Important to me was the closeness to the port - as I took a couple ferry/catamaran experiences. And, I loved the Wine Bar on the top floor...great views and a nice selection of food/wine. The concierges were very helpful and pleasant the work with.

It’s a solid hotel but in no way is it 5 stars or a luxury hotel.

Nice room, excellent location, friendly staff, great included breakfast

This place was above and beyond our expectations. First class all the way. Highly recommend.

The building is gorgeous and the staff are beyond wonderful. This hotel is also in a very convenient spot: it is not too far from the airport, there is a bus stop to Knossos Palace right across the street, and it is a short walk away from sites (i.e. Morosini fountain, the Venetian Loggia). We had a sea-view room and it was beautiful!

Best breakfast in town. Great property in general, just in need of small updates.

So great to feel pampered in every aspect of the stay

A wonderful hotel in an excellent location. Elegant atmosphere, spacious and spotlessly clean rooms, and outstanding service. The staff was welcoming and attentive throughout our stay. A special thank you to the receptionist, who was exceptionally kind, helpful, and professional. We truly enjoyed our stay and would highly recommend this hotel. ⭐⭐⭐⭐⭐

On adore cet hôtel devant la mer. Les chambres sont cossues et design. Les balcons bien agréables. Le personnel est absolument charmant. Nous y revenons toujours avec grand plaisir.

Our kids loved the breakfast. So did we. Easy enough to walk to everything, too. We can’t wait to stay there again.

I would always go back to this hotel located right in the heart of Heraklion. The location is excellent, the staff goes above and beyond, it has its own parking!! This becomes extremely important in this area! You will see once you get there how handy having a private parking lot is! Super important that it is two miles from the airport! The views are beautiful, staff is incredibly amazing and friendly. The rooftop pool is small but it's a roof top pool in a huge city. We enjoyed our stay here and would definitely stay again!! The views from the rooftop and our room was gorgeous.

Tolles Hotel, zentral in Heraklion zwischen Altstadt und Hafen gelegen. Gute Lokation für Sightseeing Touren. Zimmer sehr sauber, großzügig und komfortabel. Das Personal war sehr hilfsbereit.

Staff was very kind and professional. Perfectly clean room. The room comfort was not as expected for a 5 star hotel.

Lovely appointed hotel, very peaceful, convenient and with secure parking. We used this hotel for a 2 day stop over, before catching the ferry to Santorini. Could not get a more luxurious and convenient hotel for the ferry!! Highly recommend the restaurant Peskesi in Heraklion (book) and a visit to Stilianou winery (both highlights of our brief but very comfortable stay at this hotel).