Très bon séjour. Hôtel très bien placé en bord de mer, parking gratuit très pratique où on a toujours trouvé de la place. Personnel très sympathique. À notre arrivée nous étions peu nombreux à l'hôtel donc c'était agréable. Une fois que le flux de touristes est arrivé, c'est plus compliqué. Manque de disponibilité sur les transats. Afflux en permanence au restaurant. Et malheureusement, l'hôtel n'y est pour rien, mais beaucoup de manque de respect pour autrui.

Hôtel tranquille. Très propre. Animation de qualité. Repas très bons. Très tranquille. Face plage peu peuplée. Très bien Seul gros point négatif: des travaux a côté piscine et chambre qui font du bruit

Parfait très bon séjour

We were shocked at how huge the place was! Not to mention how beautiful! The food was delicious and if you have kids it’s a perfect family holiday destination! We will return for sure

Sauberes Zimmer, sehr hellhörig, schöne Poollandschaft mit herrlichem Blick aufs Meer.

This was our first time in Lanzarote and of course this resort. The staff were friendly and helpful, the room lovely (junior suite) and always well tended to by those lovely house keepers. The pools looked good, we didn't use them (we're not pool people). So, we had a great holiday.

camera ampia

Servizio reception, competente e gentile. Pedro è stato di grande aiuto nel consigliarci le bellezze dell'isola. Grazie, hai reso il nostro viaggio ancora più bello.

Yes

Hôtel propre et bien aménagé. Le décorum est très bien mais la nourriture laisse plus qu’à désirer et ne correspond pas à un 5 étoiles.

Everything was the worst that we ever experienced in our holiday! My children and I went to the hotel, after my children did not want to book there for new year, however I thought it was nice since my children did my birthday there. We paid the hotel already. Upon arrival the woman at reception gave us our bracelets for all inclusive and the room slip and for our dinners. There was a different woman came from the back office and said she is the manager and asked us how we would like to pay. We said we had already paid and the woman who gave the bracelets told us the payment was received and that why she gave us the bracelets, she said no although we showed her the receipt of the payment.We were waiting and waiting we missed our dinners and then we went to reception and asked to speak the manager, we were told she is busy in the party, cut a story short, we said if she is not available, we were told to call the police and explained the fraud and suddenly the manager appeared and said you could enjoy or if the police would come we would have to leave. We went for the first option since it was quite close to new year, we made the most of it, the following day it was a similar scenario until the following day when we left, the manager apologised to say the payment was received. It seemed to be very disorganised and not knowing what is going on. Stay away from this hotel and expedia!!!

Tolles Zimmer, leider immer wieder mit Ameisen. Reservation der Poolliegen mit Badetüchern ist sehr störend Foodwaste durch Gäste

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Thank you for your service. We really enjoyed.

We knew before we stayed it would be a family focused resort, and it absolutely is. If you're looking for an all inclusive where your kids can be entertained and you can kick back this is for you. The hotel is dated and I wouldn't say it meets 5 stars, but the staff are friendly and it's located next to some great hikes and beaches.

A really nice hotel, many things for children, many different pools, food was for every choice. Right on the beach and near shops. We will be back!

Had a nice stay at Gran Tagoro recently with my family. The hotel is great, rooms clean and staff friendly. Food is ok, but got boring later in the stay, always the same at breakfast and lunch. We did not get dinner.

Great for kids and staff were all lovely

It was a good family hotel, could do with other restaurants on site, 7 nights is more than enough and you probably want to eat out as the buffet can get very tired and their Italian restaurant on site can be difficult to book with having to be book 2 days in advance. There's adult only sections but naturally are close to children areas so felt bad as no doubt they heard many screaming kids. The rooms were clean enough though expect dirty feet by the end of it, highly recommend the Merlin rooms if taking kids, definitely kept the little one entertained. All in all a good vacation with the family, 5 nights is more than enough to be honest, one final note for families, the baby club is not a baby club and instead is just a creche, we thought there would be organised activities but there was not for our 17 month old.

Ci siamo trovate benissimo! Hotel perfetto per le famiglie. Buono in cibo e bella la struttura. Ci ritorneremo sicuramente.