Séjour très bien je n’ai passé qu’une seule nuit mais tt était bien . Le personnel est très accueillant et très pro

Hôtel bien situé dans le quartier Petit charme Personnel très agréable et très sympathique

Good place for stay I recommend it.

Personnel adorable et serviable a n'importe quel moment de la journée ou de la nuit. L'hôtel ce situe tout proche de la gare et a quelques minutes de gueliz et de la place jemaa el fna. Le petit déjeuner est très bon et il y a le choix sur les produits. La chambre ainsi que l'hôtel était propre. Ce que j'ai aussi aimé c'est le banc dans la chambre et surtout dans la salle de bain. Mais surtout ce que j'ai vraiment aimé c'est qu'il y a une information qui indique le sens de la prière dans la chambre.

No esta mal

Since the building is old, it smells little bit. The location is good where its close the train station.

Nice clean property close to train station .Decent size rooms, good breakfast selection. Good AC unit which was greatly welcome on a very hot day. Easy walk to Medina area..many other restaurants in area for food choices.

Super hôtel calme propre un seule problème c’est que toute la nuit et la journée du l’endemain pas d’électricité donc pas de climatisation ni lumière dommage

Hotel had a very small pool to cool off but did not have lounge chairs. A small area with few table and chairs. Hotel did not serve any alcohol. Breakfast area was large and provided a good variety of items.

First put me in a dirty room overlooking a noisy carriageway and restraunt directly underneath my room. There are no soundproof windows in the hotel. The hotel is advertised as having laundry service, had planned my trip around this to discover that this is untrue and there is no facility as advertised. When I asked to be moved via hotels.com , I was moved to another dirty room overlooking another noisy carriageway. I then discovered the electrics were not working in the room and then discovered there was no hot water. When I asked to be moved to a room without noise , that is clean and with hot water I was then put into a room overlooking the same noisy carriageway as the first room. This room had gaps in the laminate flooring and holes in the curtains. I asked to be moved again but my request was ignored. Staff were aware I had raised all issues with hotels.com yet chose to completely ignore me for the duration of my stay.

Très belle vue sur la terrasse, l'endroit est très bien situé. Calme

Petit déjeuner tres frais et fait maison

good breakfast!!

Nous avons étés accueillis avec beaucoup d'attention, suite a une arnaque a location la veille , la fatigue était présente et le personnel a été d'une gentillesse hors du commun merci à l'équipe de l'accueil en passant par le personnel de ménage serveur etc... En dehors de cela l'hôtel est bien placé avec des chambres grandes et propres . je recommande fortement et a bientôt !

Strongly advise not to rely on Hotel shuttle to go to Marrakesh airport as we almost missed our flight waiting for shuttle early morning

The staff was exceptional.

Chambre très propre et d'une bonne grandeur. Le buffet du soir au restaurant sur le toit, était excellent . Le petit déjeuner aussi, nourriture excellente. Très bonne hôtel, rapport qualité prix et très bien située

Bon emplacement proche gare , chambre confortable et bien équipée. Jy reviens régulièrement.

Staffing! I had such a disappointing experience with rhe staff. When I checked in, I paid the taxes due and paid for my airport shuttle. Upon checkout, the staff member told me I owed money. I corrected him. He became argumentative and then showed me the receipt. The receipt was for a DIFFERENT GUEST and then he acted like it was no big deal. Then, he asked for money AGAIN. I told him he had the wrong guest portfolio! I was getting upset and worried that there wouldn’t be a shuttle. It arrived late because the staff member at check in scheduled the wrong time. I was really stressed out and not a great way to begin a 24 hour travel day. Will never stay at this hotel again! Incompetent and rude staff members!!!!

Nice