Having to give my bank card details even though everything is already prepaid is very off putting and unwelcoming. Was told it was in case we used the mini bar or damaged anything. I insisted that they removed everything which is charged from the room. I never had my credit card so had to give my debit card details which I would never normally do. Was told I could not check in if I did not comply. The room had previous damage, cracked panes of glass in the window, both bedside lamps. Nothing stopping them from charging me for the damage that was already there. I am not comfortable with this at all. We booked the superior room which was a 4 poster bedroom and the room was also sent to us in the confirmation email. The room was not the same and there was no 4 poster bed. 2 people staying for 2 nights Yet, 1 hot chocolate and 1 bottle of water, 1 pack of biscuits. Surely it should be a minimum of 2 of each item. The shower mouldy and the fittings are damaged. One has come off completely. Clean room apart from the en-suite. Particularly the shower and very dusty radiator. Very comfortable beds Nice big room Pleasant reception staff despite my frustrations. They dealt with me well and were fully understanding. I would not stay here again due to them insisting on your bank details giving them the ability to charge you for things in the room.

Fantastic spacious rooms that were spotless. Amazing bathrooms and great friendly staff. We did a booking confusion error to sort but Nikki was fantastic in accommodating our group and quicky resolved our issue professionally for us. Brilliant

Our suite here was amazing. Tons of space, beautiful soaker tub, and overall, we had such a wonderful time here. It was nice to have the couch and table and chairs for sitting and the mini fridge was great for keeping some snacks. Would absolutely recommend. The only small downfall was the Holyrood suite faces the street on the first floor and with our window open to keep it cool at night it was a bit loud for such a quiet area. We absolutely loved the location. Walking distance to the main heart of the city but just outside so it was quiet and away from crowds. Dozens of fast food and dining places. Would stay here again.

A quiet hotel and easily walkable to the centre of town. Room was cosy but the bathroom was a little cramped.

Beautiful hotel, succeeded our expectations.

Reasonable for the price.

Quiet hotel, beautiful room, very friendly staff!

We were surprised that the breakfast was not included with our room. Booking through Expedia breakfast was not included, however we were told if we had booked using hotels site, it would have been. Otherwise it was a good stay.

Lovely old property but as original windows not very sound proof even with shutters closed. Room was clean and bed was comfy lovely breakfast and the onsite parking a bonus

Me robaron en el hotel, son unos ladrones y nadie se hace responsable el manager no da la cara

In general terms the facility was reasonable however there were some aspects that were not up to standard such as: Curtains Pershing

Convenient to Edinburgh city centre without all the hustle and the bustle. Only dealt with reception staff, sorry cant remember his name but I've been to numerous hotels and this gentleman was by far the most pleasant and helpful in all my experiences

Beds were comfortable. .Location good, close to bus routes and sorry bud ride to the Old town center. Fan in bathroom did not work and bathroom very tiny. Room became extremely humid - had to open door and windows to clear the air.

Lovely small boutique hotel on a quiet street in Edinburgh. A little bit tough to maneuver the stairs if you're an older person but we managed. The large room that we were in was absolutely gorgeous. The staff were very helpful with any questions we had about the area. Overall a very positive experience.

ON RECEPTIONISTS FIRST GUY NOT SO GREAT … BUT THE SECOND GUYS PERSONALITY MADE THE REST OF OUR STAY AN ABSOLUTE PLEASURE… THANKYOU ;-}

Lovely room and well situated to explore Edinburgh.

Two night stay, reception staff were very courteous and welcoming and very helpful with queries during our stay, The room was spacious, clean and tidy. The bed was excellent. Cannot comment on any other facilities or services as didn't avail of them. Walking distance to Castle and Playhouse a leisurely 30 mins. There are some really nice restaurants close to the hotel. Excellent value for money for a two night stay in Edinburgh

Run down and dirty. The matress was sunken so badly that I felt like sleeping on a tub. Got up with very bad back pain. Definitely not worth the money.

Room was beautiful and the bed was huge and comfortable. Staff were very helpful

Overall a great stay