The check-in was done with efficiency. The key card envelope needs to be changed. It looked old, dog-eared, and well-used. The carpet on the stairs needs vacuuming; there was visible dirt on the floor on every stair. The front glass doors were very dirty with fingerprints and dirt. The first room we were given had an open window that would not close - no latch to close. We were given a second room, which was fine. The room seemed clean and tidy, the bathroom was clean, but the bathtub looked old and worn with some mould around the edges. The room met our expectations, but I was disappointed with the general cleanliness.

Was perfect

Room was clean and staff friendly

Meh

The staff was super nice, but the cleanliness of the room was bad. There was left over food and candies on the ground from previous people who slept there.

Everything all good

There was no air in the room. It seemed no one had opened the door of that room for many months. Very difficult to breathe overnight. I don’t recommend this hotel to anyone.

Staff was great and the hotel is in a great location with lots of parking. The inside badly needs an update, there were small holes in the walls, and about half the furniture was a little broken. The first room we went to didn't have a working lock, and the room we stayed in smelled a little like cat pee (very odd). Bed was comfortable and it was clean at least. Definitely not worth the $300 we paid for the room, maybe get this place at a discount if you can.

Not a bad to stay. The building is dated and could use a renovation. Rooms were clean and comfortable. Close to downtown and shopping

Good, Please keep

Central to where we were going, plenty of parking.

It was pretty run down. Saw bugs and very humid, portable air conditioned units everywhere, carpet were old and smelly. Very limited breakfast. Staff was amazing and very fast at accommodating.

Older property however the room was clean and the staff friendly. Need to continue to update the property.

Very clean. Convenient downtown location.

Awesome

Hotel was well positioned for what we needed. Sink in bathroom was cracked and toilet rolls were positioned behind the door. Air conditioner was noisy and the continental breakfast was very sparse and limited. We had a problem with noisy neighbours on the second night at 3:30 am. The staff in charge at night took care of it promptly

Clean room and decent place to stay if you're looking to spend most of your time in the city. Very limited continental breakfast menu and would have been nice to have a few more options

Je recommande a tous

Convenient location at the centre of everywhere

Night coffee and usable eating area.