Penilaian & Ulasan Keseluruhan Grand Mercure Bangalore

Beautiful hotel with a friendly staff.

Not what I had expected from a supposed 5 star hotel. Very dated decor and limited facilites. One reason for choosing this hotel was the prominently promoted Pool and Poolside Bar and Restaurant Major disappointed to learn on arrival that these were under refurbishment. Annoyed that these features are still promoted in their website. Had I have known I should have booked elsewhere. I arrived at the hotel around 6.00...an early morning flight arrival. I expected an early check in charge but the receptionist slipped through a full nights charge. I discovered this and insisted upon it being reversed and a reguiar 50% charge being taken. Despite being a member of their loyalty scheme they were very inflexible.

Tucked away in a quiet residential part of Koramangala, this is the perfect blend of luxury, comfort, quiet, and homely. I will stay here on every trip to Bangalore.

It was stated as a 5 star hotel. I would rather say it is a 3+ hotel.

Very poor service.

I'd previously visited this particular property for a family member's wedding and I got to experience staying here for close to 3 nights on an extended stay in May 2024. This is one of the first hotel rooms that feels like coming back to a cosy home/nest since they have a nice little kitchenette with induction stove tops and a microwave and essential vessels/cutlery. The A/C was maintainable at a decent room temperature - it is nestled in a very posh, quiet residential neighborhood and the dining options provide an optimal combination of Indian and Continental cuisine! Overall, consider me happy, pleased and very satisfied!

Nice property in a safe neighborhood. Quite a few nice restaurants within walking distance about 15 mins or so. A tad bit pricey but overall I was happy as safety as my top priority and proximity to where I needed to go.

A gem of a property, tucked away in a quiet neighborhood, immune from the hustle and bustle of Koramangala's energy.

Very friendly personell, especially house keeping and restaurant staff. Very good restaurant food and breakfast.

Not the best staff and not well trained. Check in and out was a procedure and terrible security personal. In India no one walks around with their passport. They would not let me daughter in after she showed them her passport on the phone plus a drivers licence. They argued with us in the lobby. Never going there again.

Poor customer service

Great Food, Value for money.

Overall, this is an excellent hotel in the heart of Koramangala. The plus points are: quiet location, courteous staff, good food options and spacious rooms. The only minus is that finding a public transport (say an Uber ride or metro) is a hassle from the hotel.

Nice quite surroundings, away from the city noise. Enjoyed!

주변은 조용하고, 스텝들은 모두 완벽하게 친절하고, 룸은 아주 넓고, 조식은 만족했어요. 뱅갈로르에 자주 올 예정인데, 꼭 다시 머무를거에요. Perfect place! 체크인에 문제가 있어서 기다려야 했는데, 두세시간 머무를수 있는 방을 따로 주고 저녁부페식사도 무료로 제공해주었어요. 직원들의 모두 전문적으로 교육받은듯이 다 친절했어요. I recommend this hotel!!

Excellent hotel and great place to stay

Great service. Bed could be softer. Slightly older place but definitely going back!

The staff are amazing. The kitchen is also talented. If offered, accept the board deal. Also, the hotel has partnered to offer an affordable same day laundry. Every odd issue I had while traveling, including becoming ill, the hotel helped.

Liked the property.

We had a very comfortable and relaxing stay. I was there for a post surgery visit for my husband and the staff there made it really very