Penilaian & Ulasan Keseluruhan Mountain Lodge at Okemo

Okay

Amazing best winter vacation we have had!

Stay was good, but one big negative is that if you are staying in mountain lodge, then you have to go all the way to other resort for checkin and drop off the keys. It took us 45 mins to get to other resort where main office is, just for 2 miles distance.. they should have someone at Mountain Lodge to allow people to check in

Loved the location for this ski in ski out. Nice to look out the balcony and be right in the middle of the action. The sofa bed was uncomfortable with springs popping up all over. The back door didn't lock and the window handle was broken . There was a light bulb that was out and not all the outlets worked. The tv situation was a nightmare with one tv all snowy and the other one whose remote was missing the select button and could not choose a channel. The location was great but would not choose this room again .

Overall accommodation (B) Clean (B) Bath Towels quantity for 2 adults (F) Walk Out Skiing- no snow shovel provided to clear the back deck and create a path 5-yard path to groomed trail(F) Sleeping Accommodations absolutely the worst mattress ever slept on (at Okemo for an on-snow ski education event a good night's sleep was critical (FFFF-) Permit parking lot was a disaster, condition between parked vehicles was unsafe.. hardly adequate space for as full-size pick-up truck (FFF-)...Check-in... registering through Hotels.com while indicating check in was at Jackson Core Inn, failed to indicate the inn is approximately 4 miles from the unit and the printed information failed to list the inn's phone number... using a rather sophisticated GPS to locate 111 Jackson Core Road leads up a 2-mile backroad to a security gate... once inside the inn complex zero signage leading one to check in... comments from the inn staff ''the accommodation web sites information is never 100% correct'', who's responsibility is that? (FF-) P.S.- By the way... the groomer backup alarms were a special treat Sunday Night around 11:30 pm right up against Building C, after a long day at work and travel Sunday Afternoon. Price vs. Overall Experience (D-) Never Again

Building A of the Okemo lodge is perfect for ski in and out. The studio is clean and the kitchenette is a but outdated but well furnished with all the utensils needed to cook and bake. We keep coming back :)

Heat system was out so we used electric fireplace. Took awhile to heat room up. TV in bedroom didn’t work. Either was not much of a problem. Room and location were excellent.

Staff in the restaurant were exceptional as was reception. As a single traveller the restaurant went out of the way to accommodate me. The receptionist aided me in accessing the locked coffee area.

Beautiful facility, they upgraded our room no charge ! Wonderful place !

key card didnt work. tried to get it fixed and it still didnt work. tried again and it finally worked. not the end of the world but it was a drag. it's a very nice spot. the pool facilities are nice. theres a fire pit. the people are nice and corteous. i have stayed here before and will do so again. the room was huge and very nice. they were very accomadating and put us up in a handicap accesible room when it wasnt clear how to request one on the website. overall its a very nice place to stay and i would recommend.

The best service Ive had at a hotel! Beautiful view! No complaints here

Should have a cooking knife.

When I arrived to check in at Jackson Gore for a mountain lodge unit, the woman at the front desk was kind enough to inform me that the unit I picked had no AC and if I wanted, she could put me in a comparable room at Jackson Gore with AC for the same price. I readily accepted and that made the rest of our stay even better as we were now near the pool and the excellent Coleman Tavern for meals. Affordable, great hospitality, and beautiful location. My family and I will definitely be back!

Wonderful amenities. Great kitchen facilities. Sofa and chair in living room area were uncomfortable. Otherwise, a great experience.

Like: Convenience to lift.

The lodging itself was great and the location, while noisy with snow clearing etc., can't be beat. Unfortunately, it was virtually impossible to get a human being on the phone in a reasonable amount of time, meaning that checkout became a frustrating comedy of errors. The two numbers for the front desk provided were both out of service. The chat support gave me a number that turned out to be the ski school (very confusing), while the main number led to several minutes of wading through annoying menus and lengthy holds, often to get someone at the end who didn't know what was going on. This place is expensive enough that they should have a direct line to a person at the front desk.

It was a very convenient location. Too hot in the rooms. Air very dry due to hot air blowing. Loved skiing there! Beds comfortable and unit clean.

You can ski and out this property. However, the condo (A305) where we stayed at was a bit outdated. The pullout couch was worn out and very uncomfortable to sleep on. Other than that the room has all appliances one needs to have a comfortable stay. The location is excellent. Our balcony was facing the main lodge.

I live in Ludlow and when my parents come for a visit I get them a room here. Its a very nice place. nice pool, hot tub, steam room, and sauna. The resort is very nice. There are things to do and amenities.

This was the most beautiful property to stay at. We arrived late in the night due to an issue with the gps, so waking up in the morning with a Mountain View was gorgeous. We were supposed to be in a further away room at the clock tower but they upgraded us with no extra charge. This was great and we enjoyed everything it came with (hot tub right outside our room). We spent a few hours at the bar, which was met with a funny bartender. There was a fire outside and a few people sat around it. They even offered EV chargers out front and in the parking garage. Will definitely be back for the winter activities and we will bring back friends this time. Thank you for making our honeymoon perfect!