Guest services desk was very helpful and they are adding an elevator (we missed it by a week) so that will be great. Nice location.

The staff was excellent, the room great. The location was in the middle of San Marco, which is what we wanted.

Great staff Great location

Great location Terrific staff

Chambre / salle de bain très spacieuses et avec du charme. Petit déjeuner très correct. Emplacement idéal. Seul bémol : hotel assez vétuste

Overall, the location is top. Whilst most of the staff were polite, not all of them were friendly. Cleaning

とてもクラシカルなホテル。サンマルコ寺院、スーパーマーケットのいずれからも近く、非常に便利。歯ブラシが付いている点は非常によかった。朝食は普通。

Perfection at every level!!! Will definitely be staying there again!

The staff was helpful in getting a water taxi. The location is a bit difficult to access. Some amenities were lacking, I would rate the hotel as three star not four.

Very helpful staff

Hôtel tres bien placé. Literie moyenne

We had great time staying in your hotel, will do it again! Thank you for your service!

Conveient Location

Great location. Dark room, overrun breakfast area. Venetian “no aircon” rules in October meant tons of mosquitoes or very high room temperature…

Das Frühstück muss gewaltig verbessert werden!!!

This is the worst hotel. The front desk gave me the worst ever service ever in my life. I tried to book a car to take me to train station two days ahead and they tell me it’s very easy and simple then they bring me the car late I didn’t catch my train Because of the front desk employee cost me €400 plus I lost my ticket that I purchased before €300 my advice to Expedia to take out this hotel from their list.

The staff are very helpful and courteous.

Our stay here was nothing but amazing! The views of the canal let me speechless you can hear some of the people on gondolas singing from our room which added an authentic feel to my stay here in Venice. Definitely would stay here again.

…

A very old style hotel. Staff were extremely helpful.