Penilaian & Ulasan Keseluruhan Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Overall was not a good experience, to much to even type. From the start as soon as we got there you feel uncomfortable being watched like hawks by all the worker. Have stupid rules about lost keys. Security guards everywhere which is fine for safety but not to make you feel uncomfortable by watching every move you make and in the casino starring you down and hawking you as if you are some kind of criminal. The food was absolutely terrible. The rooms were dirty at check in. I wouldn’t recommend this hotel, feels more as if you are in prison then relaxing. Bartenders would give drinks without alcohol and if you said hey there’s no alcohol they would reply back oh it’s an all inclusive which would not make any sense. Asked for a room tech multiple times to fix issues, had to wait hours till someone came to fix the AC and bring me a tv remote. Towels were all dirty in the rooms and by the pools, need to better clean them. Like I said not the best experience or vacation I’ve had.

Good waterpark

I enjoyed the food and the safety

Wonderful

The food was amazing and the staff was incredible

Resort muy grande y entretenido

Excellent

Everything nice

Excellent

Started off with a very bad check in experience, but it got progressively better and the supervisor at the front desk was very kind and helped. Everybody loves the resort and are having a very good time. It is a little dated, but the rooms are spacious… What’s important though is that the staff was willing to help.

Incrível!

Muy buen hotel

Excelente lugar.. y lo mejor sus empleados

Had an amazing time for a wedding. Everyone was attentive and caring.

Awesome

Property was great lots of things to do. No need to leave the property

La comida muy mala.la misma comida todo el dia y todos los dias. El servicio malo . La limpiesa muy buena. Pero no regreso mas a ese hotel terrible.

Excelente trato hacia nosotros, la habitación espectacular!!! Cómoda, amplia.

Un gran hotel.

Enjoyed staying.