Plaza Hotel Hammersmith

Terokai Plaza Hotel Hammersmith
6.4
Baik
Daripada 185 ulasan
Kebersihan

6.4

Keselesaan Bilik

6.4

Perkhidmatan dan Kemudahan

7.6

Ulasan Pelancong Plaza Hotel Hammersmith

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Ulasan teratas
Andrea
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Era in una buona posizione.
Claire
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The Hotel was okay, can’t say more positive than that really. Paid just over £100 for a quadruple room, so on balance, you get what you paid for. Bed and towels clean, carpet seemed new and well kept. Whilst most of the bathroom was clean, the shower was not, disappointingly. Had to wipe out with some wet wipes I had on me. Whilst fixtures and tiles look tidy and new, paint is peeling on bathroom ceiling. Would have reported but no consistent person on reception as seems to be one person managing multiple hotels along the block. Only there for one night so made do. Nice location, walked into Hammersmith which seemed pleasant area. Accessible public transport. Blind broken in the room, didn’t bother us too much as was a skylight but easy snag to fix really for the hotel. Got the impression, hotel used by single men as long term home as cheaper than rent. Saw couple men bringing small bags of rubbish with take away wrappers to place at front of building with rest of the rubbish which seemed normal practice for them. Fridge in room was useful for us though and was clean and cold. Fan provided also useful. For us, think we’ll pay a little more and stay in a Premier Inn or something similar next time. Kind of guaranteed what you will get.
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Roberta
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Comodo ma abbastanza rumorosove senza aria condizionata
Dr. Harshita
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Very disappointing stay. I would not recommend this hotel. I stayed here for three nights with my parents (aged 60 and 66) during a heatwave (33°C). The room was extremely small for three adults, with almost no space to move, poor ventilation, no air conditioning, and a fridge that barely cooled anything. The room became unbearably hot, creating genuine health concerns for my elderly parents. We asked the manager for a fan, but the only one provided was faulty and did not work. When we requested a replacement, we were simply told there were no others available. There was no apology or attempt to resolve the situation. The bathroom was also tiny, and even the hand soap dispenser was almost empty on arrival. What made the experience worse was the manager's attitude. He was dismissive, unhelpful, and showed no empathy despite the conditions and the fact that I was travelling with elderly parents. At checkout, he promised to help us carry our luggage downstairs but never showed up. We waited around 15 minutes before another staff member eventually helped us. This hotel failed to provide basic comfort, customer service, and support. I believe Expedia should investigate this property, as the room conditions and the lack of assistance during extreme heat made this an unacceptable stay. I am requesting that Expedia review this case and consider appropriate compensation.
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Rashmi
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

My stay at the hotel was okay. The room was clean and the staff were polite. It wasn’t anything exceptional, but it was a decent place to stay for a short visit. Overall, I had an average experience.
Melissa
4.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Shops near by owners were lovely but had stains on sheets cracked and moulded walls and should let people know how many stairs there are to room windows were dirty and one blind needed sticky tape to keep down
Clayton
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
2.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

It all started with arrival and being told credit card machine was down could we pay cash. This hotel on apple advertising as a crowne plaza hotel and using that logo in fact this is almost a hostel. No cold water in shower and couldn't fix it. So it was 30 degrees and couldn't take a cold or even lukewarm shower. Front side so notified and did nothing. No food on premises, no coffee maker in room. I don't mind any of this if the price is fair but this was $250 cad a night and was pathetic. I have been happier in steel sheds in the middle of Himalayas of camping in mountains.
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Linda
icon-
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Short walk to many locations. Nice area to walk between hotel and Holland Park where I went. Shops and restaurants opposite, polite and helpful staff. I was treated with dignity and respect as a female solo traveller, there was someone at reception when I arrived, I met the cleaner and I had fans and a fridge in my room which was great in the hot weather.
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Louise
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Room was clean, a little bit of damp staining on the walls and a little bit of mould in the bathroom. Shower was a waterfall shower (needs descaling) but was absolutely lovely after my chemical gig. Beds were comfy same with the pillows Clean throughout. Had a fridge, kettle cups, towels, tea etc. Shops very close by. Sky TV. Wifi was good too. Daughter was there whilst we went to a gig. She sat outside for a bit waiting for us to come back and the staff member checked to make sure she was ok. Sat with her for a bit. He is very friendly, super attentive. If you need anything you can just whatsapp and he'll reply Only issue i really found was there is no air con, just normal standing fans. In this weather if you're on the top floor you will wake in a puddle of sweat. Or not sleep at all. Otherwise I cannot fault this hotel. I would definitely stay again.. just maybe not up the 3 flights of stairs after standing at a gig for hours. Id give this hotel 8/10. 😃
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Michelle
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Great location and clean room
Donna
icon-
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The host was lovely, the room was filthy. It was a budget hotel, staying for work so I didn’t expect luxury but there’s no excuse for poor cleaning standards. At the age of 44 I played floor is lava and slept in my clothes!
Nakita-Jordene
icon-
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

The person who had met me at the door and helped was absolutely amazing! Had an issue with my booking as they couldn’t find it, but then ended up sorting a room out for me, couldn’t be anymore happier! Definitely stay again
Steve
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Very well positioned for our visit. Only needed a budget room for the night and this served it's purpose. Proprietor was very helpful.
Samiya
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

It was amazing, the staff is very kind and helpful, room is clean, highly recommend💯
Zouhair
6.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Clean room but too hot, there is a fan available but it was still too warm and it is quite noisy outside considering the window was open. It would have been definitely
Jhon
icon-
2.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Staff were conspicuously absent; this establishment felt more akin to a refugee camp. The guest rooms were dreadful, with pillows as flattened and uneasy as a sheet of paper. The bathroom's air vent was cloaked in a thick layer of grime. Furthermore, during my two-day stay, not a single person came to service the room or provide fresh towels. I encountered a refrigerator that emitted a foul odor the instant I opened it; why would I ever store anything inside? If you are seeking an inexpensive, abysmal lodging, this is precisely it. Never again.
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Nupur
8.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

Good stay. They were kind enough to offer us a bigger room due to delay in cleaning. Because of the location, it was pretty noisy but all in all, good stay. Will book again.
Martin
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Apartment converted to hotel, with fridge. Very convenient and near shopping and dining.
Donna
icon-
8.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

You get what you pay for… it was fine for the money
Ylenia
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 39 minggu yang lalu

Expedia Group verified review

Las sabanas estaban sucias con pelos de persona y manchas amarillas, pedimos cambiar las sabanas y nos dieron otras manchadas tambien. El wifi va muy mal. La habitacion en si da asco, todo lleno de polvo.
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