8.2
Sangat Baik
Daripada 700 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.4

Lokasi

9.6

Perkhidmatan dan Kemudahan

8.2

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Paling Relevan
Pilihan
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Ulasan Pelancong Emerald Hotel

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Ulasan teratas
Sarah
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The property is pretty run down and has suffered noticeable water damage, but the staff are friendly and helpful and do the best they can with what they have. The room was large, and tidy, and not overly noisy.
Kristin
6.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Very run down hotel. Noisy fan constantly running in the bathroom. Did have all you needed in the room. And the bed was comfy. Just very three star accommodation and the price reflects it so can’t complain. Would only stay for one night for a quick stop over.
Robyn
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great staff. Friendly and accomodating.
Natalie
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Our stay was good, room was large & also had a separate bedroom with two single beds, did not use that room but would have if there was a queen bed instead of singles. We had a balcony which was pool view. Nice to sit out there in the evening. It was a pity that the pool was not in a clean state, they obviously have a problem with birds as the pool was littered with bird feathers & looked unkempt. Its such a shame the pool area is not looked after as it wouldve been lovely to relax by the pool. Overall the hotel was good & very close to shops, cafes & restaurants.
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Raymond
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Location is good. Noisy place. Room service terrible. Took cups to wash i guess and forgot to return them same with towels.never topped up tea and coffee for the whole week i was there.
?
icon- Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The room is spacious and the location is good. The staff is friendly.
tina
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The room not good clean probably!Not change the sheets .The sheets had a hair and bad smelly!Not good clean the table and had a cigarette butt in the ashtray.the carpet too old and dirty! Not good stay
ROCHELLE
icon-Perniagaan dan Rekreasi Percutian Keluarga
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Loved my stay alway a pleasure rooms are tidy staff are friendly and love the pool
Paul
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Right in middle of town
Martyn
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Room had a great view over the river and a good proportioned outside space. Bathroom needs a bit of tlc with shower head being a bit all or nothing.
Christopher
4.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

We didn’t like this hotel at all. It said in the information that the restaurant was closed for renovations, but the receptionist said it had been closed for 4 years. The room smelled as though they’d been cleaning the carpet/furnishings with chemicals. It was very large and very few people staying. Would not stay here again.
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Yvonne
8.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Nice hotel, just a couple of improvements i.e. plug in basin, enough towels for guests. All in all a good stay, very nice owner.
Richard
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

The staff were super helpful and very accomodating making our stay the best it’s been in some time. Shout out to Lisa and the team! See you in a few months when I return for work.
Will
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Clean
Sue
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

The property was clean, but the inside was dark uninviting, lots of lights out, bed was just ok. The patio chair cushions were flat as pancakes. The car parking was a night mare as only acess to hotel was onthe first floor in which they shared with other businesses so we had to walk our luggage down to flights of ramps... Staff were awesome. Hitel rating i would give a 3 star wouldn't go back. I
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Jordan
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Very nice kids love it
john
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

The hotel was excellent
Moana
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

The venue looks like it was lovely in its day but it is tired and dated. There is pigeon poop on the ledges outside and the pool needs a revamp. The hotel could be done up beautifully and it would be amazing. Pluses were that the room was fine. Nice staff at check in. Great to be able to park our vehicles.
Richard
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Had an excellent experice overall there. Staff were awesome.
Sharon
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

No working lifts. Pool area barren dirty seating and umbrellas. Damp smell in corridors. No restaurant permanently closed. Outdoor cushions ripped and dirty. Tv reception rubbish. Can't get hold of owner to complain. No milk provided. People partying till 3am in pool area disturbed all patrons. Will not stay there again. No refund offered by staff.
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