This place is in a great location in Kilgore. WIthin walking distance (1 mile) from the Texas Shakespeare Festival at Kilgore College, downtown, and restaurants.

The staff could not have done more for me, friendly cooperative helpful. The TV was giant--too bad it did not work. Reservations were a huge pain in the arse. An adventure in unnecessary frustration. EXPEDIA inserted themselves in the process obstructing everything. Could not enter my hotel membership card. Could not access the two discounts I had. In the end, when I signed out I was given a receipt with NO AMOUNT on it. How much did it cost me? I think I should dispute it with my credit card company. What do you think?

The staff was nice. The room had a odor and roaches. I will not return.

property was clean

Smooth check in. Thanks for giving us a late check out.

The staff was kind and helpful!

pool is not available while remodeling ! 1st room they put us in smelled like urine. got moved to another room and tv did not work. i pre paid for room or i would have left if i could of got a refund.

We loved the breakfast, the attendant knew her job and wanted us to be happy, it was also quiet as well as clean for the price

Very friendly hotel staff. The rooms were very clean. The breakfast was very good.

Newly renovated rooms. Staff was excellent, courteous and helpful.

Comfortable beds

Clean, quiet, and comfortable. That's what we needed. Thanks!!

Check in was easy. The person who checked us in recommended a place to eat when we asked him. Room was nice.

All around it was a fairly good stay. Front desk person that checked me in was very friendly and helpful. Bed was good, which is very important to me. Really odd location in Kilgore. Of course I hadn’t been there before outdated furnishings and decor. And I woke up the next morning to very loud Either animal or human noise for about 15 minutes. Enough that it scared me a little I know animals aren’t allowed there, but it was strange reported to the desk, but they hadn’t heard any complaints, but everything wasn’t working order.

I have been traveling to Kilgore for several weeks and have stayed at different hotels, including Hampton Inn, Quality Inn, and most recently, Comfort Suites Kilgore. My experience at Comfort Suites was excellent. I loved the hotel’s style and the spaciousness of the room, which made my stay very comfortable. All the staff members I interacted with—the ladies at the front desk, breakfast area, and night shift—were consistently kind, polite, and welcoming. Special mention to the lady handling breakfast: she puts great effort into her service and is extremely friendly with all guests. A small note: on two of the four mornings I had breakfast, the eggs seemed a bit watery, but I understand they are pre-prepared eggs and not restaurant-style. Overall, Comfort Suites offered great value for the price and was clearly the best experience compared to the other hotels I stayed at in Kilgore. I would definitely recommend it to anyone visiting the area.

Staff were wonderful and very accommodating for our 1 year old! We will definitely stay again when coming to visit family!

It was good and better than a lot places

Can’t say enough nice things about the staff here.

comfortable mattress. good food and plenty of coffee for breakfast. staff was exceptional...helpful, smiling, greetings whenever we were coming in or out. we will use this hotel again.

Pros: The staff is very friendly. The location was convenient. Cons: Property is under construction. You can hear everything in the hallways. No “do not disturb” signs to put on doors.