Clean room , all

Room was ok, but lighting was poor and why do they put towels on the bed - no one needs a towel in the bedroom and it's irritating getting out of the shower and realising the towel isn't within reach! Gym is well stocked with good kit. Very busy and a bit cramped. Food in the restaurant is good but pricey. House salad with chicken £20 and very small. The football was being shown on the big screen and although the bar area didn't seem to have anyone watching, the volume was well over the top loud. The welcome staff were really very good. Very helpful and friendly. Overall it's an 'OK' hotel but could do with a few tweaks to make it better.

Room could of been better. Very basic but did the job.

Helpful receptionists

Everything was lovely, clean and comfortable. Very happy with my stay.

yes

Girl was shouting and screaming outside my room from midnight till 2am it was awful couldn’t sleep and I only stayed as I was working following day at hosp 🙈

The staff, just amazing

the swimming pool

The staff were all very friendly. The breakfast and dinners was nice too. Room was clean and bed cosy, slept well whilst there for 3 nights.

Room was fabulously clean and neat. Water good and hot. Staff were all polite and friendly. A few issues with the coffee machine at breakfast and the overall temperature of the rooms being very hot were the only downsides.

Awful

You expect a certain standard from Village Hotels, this one fell very short of that. No plugs by the beds and surly breakfast service were the stand-out points.

Eye easy self checkin and out.

I only stayed last minute for one night but I enjoyed my stay here

Location was not ideal, more like an industrial estate, it was pleasent enough for the one night.

Good

clean room

Very basic rooms. No fridge available. Beds ate uncomfortable. Bathroom had no hand wash or body wash - no handset to request anything you must request via webchat with a bot and nothing gets done so you then need to go and find housekeeping. The cot bed had no mattress, requested one and was told there is only 1 member of staff working until 11pm so i must wait for another nember of staff to arrive before my request is fulfilled. There was no mattress so i was given a kingsize duvet to use as a mattress. Bad experience overall.

The staff were amazing and so helpful. I would happily stay again