Penilaian & Ulasan Keseluruhan Fairfield Inn & Suites Twentynine Palms-Joshua Tree National Park

Did not like the $10 parking fee and still waiting on a refund

Thank you!

I planned a quick trip with my sons, driving from LA, didn't expect any issues but then one son got sick. I had prepaid for two nights. I called the hotel the day we were to drive there to see if I could shift the dates by a day but could not since prepaid thru Hotels.com. We debated just taking one son but he wanted to go with his brother. Since I paid for two nights I decided to see if he recovered and he did. So on day two we arrived in the evening to check in for our second paid night. To my dismay I was told my reservation was canceled as a no-show. Even though I had spoken with them the day before and was not advised of this. (Really, in this day of cell phones and email?) So, I paid for that night and was told that the manager could resolve this the next day. Long story short, in spite of the obstacles that Hotels / Expedia put in the way, the manager was good to his word and refunded me for the second day. The woman at the desk when we checked in gave us a great recommendation for a dark sky viewing area without driving fully into Joshua Tree (my son's and I loved this). Overall, I would rate Fairfield highly, not perfect but they try. Hotels/Expedia gave me a good rate but threw up obstacles even when the hotel manager was clear to authorize a refund. Buyer beware, but this hotel built my trust.

Room was large; liked the extra space. Room was not in good shape, dents on the wall, TV with burn spot, bathtub looked old. Heat didn't work well. Coffee good. Breakfast average. Charging for parking is usury. Offensive to charge for parking. Parking fee a not-well-hidden fee to boost income.

We were very tired when arriving. Everything was really easy and nice

Easy to get to, easy to park, decent breakfast, quiet room. Good for a family visit to Joshua Tree National Park.

Huge rooms and awesome hotel

hotel employees need to be nice with all their guest irrespective race. Show respect to peoples not their skin color.

It's a pretty good place to stay near the park.

House cleaners didn’t clean the room and left a bag of towels outside our door. Waited for an hour to check out and issue not resolved.

Very Friendly welcoming. Clean & comfortable room. Nice hotel, quiet, well located for Joshua national tree park discovery.

Staff is very nice. We enjoyed our stay here.

We stay here every year for Thanksgiving (6-7 years so far) Staff is great and rooms are simple but well laid out and convenient.

Very comfortable stay! The room was spacious and clean. Breakfast was also great!

Our stay was excellent thanks to the greatest hotelier, Mona. She not only was courteous, also very professional and helpful. Also, this hotel was only 3 miles from North entrance to Joshua Tree National Park.

Great place to stay!

Good welcome on our arrival. . . clean room. . . perfect lunch!

Everyone was so friendly! It was clean, comfortable, and convenient.

Hotel com boas instalações, bem confortável, limpo e ótima localização. Fomos bem atendidos no check in. Tivemos apenas um problema com a televisão que não funcionou. Oferece estacionamento porém é pago a parte, poderia estar incluso na diária. O café da manhã poderia ser melhor, com mais opções.mas ainda assim é uma ótima opção para quem visita o Parque Joshua Tree.

Wir kommen immer wieder. Nach Eröffnung waren wir eine der ersten Gäste. Inzwischen sehr teuer, Parken gegen Gebühr. Zimmer nicht mehr so sauber, der Blick fürs Detail fehlt (Couch voller Flecken). Frühstück Touristen Massenware. Aber es ist und bleibt unser 29 Palms Hotel. Empfang freundlich und hilfsbereit.