Penilaian & Ulasan Keseluruhan Belle-Isle sur Risle - Chateau Hotel & Spa

Upon arrival, we were greeted by the very charming and professional Jad. The property was stunning, the rooms grand, extremely clean and comfortable. Excellent facilities and a short drive or 20/30 minute walk into Pont-Audemer. We will certainly be visiting again in the future!

Unique chateau hotel in a unique and tranquil setting. We enjoyed the on-site spa facilities. The dining options were fantastic with great quality of food and attentive service, and a great wine selection. We’d definitely stay again if in the area.

hôtel dans un domaine agréable et apaisant mais la propreté c'est à revoir nous avions des toiles d'araignées aux fenêtres et plafonds la poubelle à notre arrivée était pleine les rideaux et la moquette sont poussiéreuses les rideaux sont pas occultants le spa et les piscines sont bien on vous fournis un peignoir il n'y a pas d'ascenseur il faut le savoir sinon le personnel d'accueil est parfait à notre arrivée mais à notre départ une dame nous a facturé des suppléments que nous n'avions pas pris elle l'ai a annulée immédiatement mais un meilleur contrôle de gestion du service extra serait à mettre en place

Stephanie was a 7* host

Bonjour, Je suis frustré de ce sejour. On parle d'un hotel 4 étoiles et j'arrive le soir.... quelle vétusté !! On se croirait 30 ou 40 ans en arrière. Des toiles d'araignées, des araignées. Attention, les prix du mini bar sont bel et bien affichés mais alors un mini bar vide, qul honte. Les chaises, je vous ai dit 30 ou 40 ans, désolé je me suis trompé de 20 ou 30 de plus encore. Rien qui ne soit à l'aise. Et je vous passe l'odeur du moisi, du renfermé. Bref, que dire encore. Je ne vous cache pas que j'avais ensuite peur de rentrer dans la/les piscine/s. Et surtout, en partant on vous reclame encore la taxe de sejour.... mais quel sejour !!!! J'en ai glissé qq mots à l'accueil mais .... même pas un ... oups, c'est un loupé, ou on s'excuse! Rien de tout ça. La folie à eviter absolument..

Nous avons passé une nuit exceptionnelle, tout était parfait : le service, la chambre, la propreté et le dîner. Nous avons aussi adoré la piscine extérieur qui est magnifique. Mention spéciale pour la gentillesse et le professionnalisme du personnel !!

The room was full of mould. We couldn’t breathe there. We had to search another hotel.

Waardering voor de aandacht van het personeel en de inzet voor het behoud van het karakter van dit monument. Ook de bijzondere kwaliteit van het diner maakt een verblijf in dit hotel tot een bijzondere ervaring. Het diner is wat aan de prijzige kant, maar daar krijg je dan ook wel wat voor terug.

Gammelt hotel beliggende på en ø. Rokokomøbler og stoftapet. Fantastisk flot morgen buffet. God restaurant med lækker mad og gode vine.

I dont like the breackfest

A beautiful hotel and the staff were very attentive and accommodating with us and our two year old

This place is absolutely stunning. Excellent staff, professional and very friendly. The swimming pools are heaven, so refreshing. Dinner on the patio was excellent. Rooms are small but all you need. Breakfast is also excellent. Highly recommend this property for anyone visiting the Normandie region. Tres Magnifique.

Séjour pro, Cadre magnifique, dommage que je n´ai pas eu le temps de profiter des espaces.

Pas d'ascenseur, la ville est un peu loin pour y aller à pieds, les repas de l'hôtel sont trop chers, on ne comprend pas bien ce qui est compris dans le spa

I adored Belle Isle sur Risle. It is such a relaxing place, The staff were so welcoming and accommodating (with the exception of one or two members who were less than friendly, but they were easily outshone by the others who were exceptionally kind.) When we discovered that they were fully booked for massages, they went out of their way to hire a second masseur so we would not be disappointed. I have read some reviews which said the hotel was tired and in need of refurbishment, but this is an authentic French country house and so, whilst not pristine throughout, has all the charms which come with that and for me make it preferable to somewhere more corporate and less personal. We didn't get chance to eat in the restaurant but did have breakfast. As we only wanted coffee and a croissant, it worked out very expensive so we only went once, but there was a full array of cooked dishes, including dauphinoise potatoes and champagne on offer so that would justify the price. We stayed a week and found it was perfect to spend some days relaxing by the 2 pools, having our massages, canoeing on the river or using the bikes to go into Pont-Audemer (which is a really charming place with plenty of shops and places to eat). The location is wonderful for exploring Normandy and beyond so on other days we took off and saw the delights of Honfleur, Bayeux and Giverny, all with in really easy reach.

A quiet and relaxing location with an excellent restaurant.

Most unique place in Normandy to stay!

We had seen the pictures and description of the bedrooms on the website and it all looked good. Unfortunately we found the reality to be different. We had chosen a room with air-conditioning but our allocated room (albeit with a balcony and a great view of the garden) was hot and had no air-conditioning. After some discussion we chose to move to an alternative room on the top floor, which did have ac. Although this was working when we checked into the room it stopped cooling during the night - we were told that it had recently been repaired but obviously, the repair couldn't have been done properly. Bedroom decor was very basic and could have been far better, especially as this was not a cheap stay. The bathroom was interesting. There was a bath with a shower attachment although it would have been impossible to stand and shower in the bath due to the sloping roof. I reckon that you would have to have been a contortionist to have been able to use the bidet conventionally. due to its positioning in a corner of the room. We did have dinner, and this was the bright spot of the stay, along with a particularly good bottle of burgundy. The decor of the dining room was generally good although it was spoilt but what looked like a shower curtain fixed to one of the walls (see photo below). Once seen it couldnt be unseen. Location was very good but we won't be visiting again in a hurry - the hotel needs to upgrade its rooms and for the description on the website to be more accurate.

Sejour de charme dans cet hotel noyé dans un beau parc. Excellent accueil personnalisé, personnel charmant. Tres agreable malgre une batisse qui commencerait a meriter une renovation .

Quiet and beautiful. Personnel were very friendly and helpful. Town was closed for dinner with many options. Breakfast and coffee were good