Yes, it was Easter weekend, but what 4 star (fully booked) hotel closes the bar at 2200hrs on a Saturday evening. Also our room lost electricity in the (enclosed no windows) toilet and the bathroom at 0600hrs and no one working over the weekend to fix it. Thus we had to use the communal toilets near reception, whilst other toilets had no locks on the doors. All we got was a shrug and a sorry for the inconvenience. And.. for the past 8 years still the swimming pool is being "renovated".