C'était parfait ! Chambre, et petit déjeuner impeccable

Reception 24/7,

Nice service and very helpful. Excellent breakfast

駅からのロケーションもよく、ロビーも素敵です。 主要な観光地もそばにあり、大変心地よく過ごせました

The room was very nice with an unexpected balcony. The AC worked AMAZINGLY....we went during a heat wave but the ac was able to keep the room nice and cool. The breakfast was delicious with so many options. The staff were all super nice and friendly and even offered to hold our bags between checkout and our train. Next time we are in Florence we are definitely going to be back!

スタッフは優しく丁寧だった。ただ、思ったよりも古く、オートロックがかからない時やトイレや部屋のドアが閉まりにくかった点は気になった。

Goed hotel maar echt Italiaanse 4 sterren!

El hotel esta muy bien ubicado en la Plaza Santa Maria Novela a escasos metros de la estación de trenes, cerca de la Catedral de Santa Maria del Fiore, la habitación es cómoda, pero muy pequeña si viajas con mucho equipaje no te lo recomiendo. El personal es muy amable y el desayuno está muy bien.

For the most part, every hotel had a nice room, bed, etc. The difference with this hotel were the people! The staff was over and above! Not an easy hotel to get to but worth it! Until next time!!

Todo increíble, el personal super atento, me encantó la ubicación y el buen desayuno que en un hotel en Europa es difícil de encontrar, volvería sin dudarlo. Muchas gracias ☺️ ❤️💫

I booked this room for a family member.

Hotel is great , helpful staff and very pleasant but the beds were hard and same with pillows. Would definitely recommend and probably stay there again and bring my own pillows!!!

Wonderful location and the front desk was so helpful setting up the 4am cab. Really really appreciated it.

The breakfast was wonderful, the location was excellent. In the evening we could walk outside to listen to live music just a few steps away. However the room was small.

The hotel was in an excellent location. The staff were extremely helpful, professional and nice. The front desk staff were very informative for my entire stay and booked a museum tour and dinner reservations on short notice. An excellent breakfast was included and the location is excellent. The front desk staff were the best of my entire stay in Italy!

From the moment we walked in the front door we met with courteous, friendly and helpful staff who spoke excellent English. They were extremely responsive with any question or request we had. The entire facility was very clean including the room and nice large bathroom. The large window opened out onto the piazza which was lovely. Breakfast included with the room was amazing! Full buffet with everything you might think of to eat. The staff for breakfast were also very courteous and responsive. An excellent place to stay, centrally located to just about everything you want to see in Florence. Highly recommend this Hotel.

Everything is great . I love it

駅に近く、主要観光施設へのアクセスは便利。施設全般は可もなく不可もないが、朝食が美味しい。部屋も広いが、シャワーブースが少し狭いのが不満

ホテルのスタッフは明るく気持ちよく挨拶をしてくれます。市中の移動の相談に気持ちよく応えてくれます。朝のスタッフの挨拶は気持ち良い一日の始まりです。レセプションのスタッフ、掃除のスタッフ、朝食のレストランのスタッフ、いずれも気持ちの良い人たちで、我々旅行者を気持ち良く迎えてくれます。

Everything and everyone was great. Will love to stay again. Yes great location as well.