During our stay we had a water leak from above. Imogen was fabulous - professional & courteous as she managed the situation. Big thank you to her!

Great large clean rooms and bathrooms . For a newish property the beds were so cheap and hard could feel the springs

Friendly staff, easy check in and out, excellent facilities. We will definitely come back

The beds were so comfortable and the rooms were so clean. The front reception staff were very friendly. We will definitely be back

We stayed at the back of the property opposite the back of the shopping centre. Loud trucks and cars passed at all hours of the night. Bathrooms are old and outdated. Floors were extremely slippery when wet. Due to lack of ventilation they were always wet. Mould in the showers. Rooms could do with an update.

The rooms were very nice and spacious, views were stunning.

Very convenient location with heaps of local options for food, both groceries and restaurants.

Stayed over long weekend of ANZAC weekend, i understand cleaner may be away for weekend but we didnt have fresh towels, or more tea bags to enjoy our stay. Our room hasnt made since we arrived and then leave 3 nights later. Furthermore, having fancy big bedroom and big bathroom is lovely but night time we struggled to sleep too much light from street and frost door or thick curtains, doesnt help to make it darker because too many windows. The pathway outside lights are flicking all night, traffic light changing all night, are affecting our goid night sleep. Hence reason i give low reviews

On the day of stay I was challenged with my bank being down

The Quest Apartment is located on the main street of the cafes and restaurants in Caroline Springs. It is on the main road, with easy access to the car park. There is free parking at the front, but it is limited and can be busy. I paid $9 to park underground for convenience. The staff is friendly and communicates with you before and during your stay. What I love about it is that their communication is via apps and SMS. It’s great they check in and see how your stay is going and if you need anything. The lobby has a complimentary automated coffee and hot chocolate machine, perfect for quick fixes. There’s also a fridge full of dairy items and a small kiosk where you can purchase smaller items to take away. We hired the two-bedroom apartment, and it was spacious. Both rooms included a private bathroom, which we love. It has a dining room and a kitchenette that provides for most things. I have a few feedback. On our first day, the rooms weren't appropriately vacuumed, and the room felt a bit dusty, so I got hay fever. We turned on the split system in the main bedroom, which was similar there. In the second bedroom, there was hair in the drainage. I also found a bunch of bobby pins on the carpets and the main bathroom. Having a toddler around, I was a bit cautious. Overall, we were happy with our three-night stay. We will return, and I highly recommend this apartment for its location and restaurants.

perfect stay

Lovely property and reasonable prices

Good sized rooms

Team were extremely friendly and helpful.

Great place

Property convenient for our needs. Apartment at rear of complex was nice and quiet.

Front desk staff are amazing, room was clean, room was well equiped and comfy bed!

No parking received a ticket very upset

I booked because it advertivsed spa bath but when we got there they said this wasnt available was a bit disappointed

Staff was very helpful