Pros: Staff was nice, property was well-maintained, good location, fairly clean. Cons: Thin walls, limited A/C and heating, no elevator.

Good

Always a nice, convenient and well-situated place to stay - at a reasonable price.

Central location within walking distance of downtown tourist areas, and shops. No elevators, and toilet facilities somewhat dated. Rooms clean and Staff very attentive but meal times might benefit from being extended. If you like old style charm this is ideal, perhaps having more tourist info such as taxi numbers or bus maps would help.

Very close to subway

Polite staff, clean room, good for what I needed

Great location, great staff and really great bar! Rooms are not the best, we ran out of electricity for couple hours, but overall was a good stay

The staff went above and beyond!

The staff was great I felt very safe as solo female traveler very close and convenient to restaurants in sightseeing

Unbeatable location! The staff was friendly, and the room was clean.

perfect

Bathroom window iced over - was very, very cold. Otherwise great.

Ubicación, servicio, check in, check out sin complicaciones

Clean room and friendly staff! Cold beer at the bar!!

Clean room, friendly staff, great music downstairs!

Great little no-frills hotel in a good location downtown. Room had a sink but shared bathroom/shower which was clean and did the trick. Easy check in with the front desk, which closes at 11pm, so check-in is no later than 11pm, which was told to me in welcome email. Near subway, city hall, queen West, walkable to Skydome, Union station, arena, etc. Attached bar is a cool little place that has live jazz every night!

It’s a budget place downtown. Close to the action but the rooms are super basic. And the beds are hard and not comfortable

The room was nice and the staff was nicer! I would recommend this hotel to anyone! Next time I come back to Toronto I am staying in this hotel without a doubt.

The room was fine. The only criticism is that the hotel is advertised together with its bar-restaurant, but the place always has events where they charge a cover charge and limit guests from dining there. This is inconvenient, as one would expect a hotel with a restaurant to allow guests to eat there, but charging a cover charge makes no sense.

Super friendly staff. Hotel is in a great area with easy access to transit or 15 min walk to union. Room was clean and had what you need for a night or 2.