From checking in to leaving after spending Christmas in the Grand Palace was excellent and I would have no problem in recommending this hotel to anyone.
We had a Loft Room on the 5th Floor, this was spacious and also had a Water Jet Bath, Nespresso Machine, Mini Bar and Chocolates curtesy of the management.
From start to finish the staff at the hotel stood out as exceptional. From Katarina on Reception (my Honey Sweet partner) to Jaroslav and Andre in the Lobby Bar / Restaurant to Ameliia Hosting the Breakfasts which were amazing in the mornings.
Would I stay at this hotel on my next trip to Brno, without a shadow of doubt :-)