The staff at the vip lounge and skylofts are incredibly rude. It shouldn’t matter how I look if I can afford to stay there. They refused service to us, ignored us, and didn’t extend to us many of the options that automatically come with staying in the lofts. The valet asked us for 300 cash to park. The room is beautiful( if a little dated) such a shame they can’t get their service on-par with the surroundings. I’ll stay somewhere else next time.