Clean room

Old smelling, cracks in the walls, dirty carpets,

9:00 pm our toilet not flushing not plugged - just not working. Call front desk and told there is nothing they can do until morning. Not acceptable answer. Refund my stay please

We had the best staff help out with our needs. Xavier, the Head Room Service attendant was super helpful when we locked ourselves out of our room and was very nice to our baby. Ms. Willy was top-notch in service and helped us on recommending spots to visit AND was funny. Mary was very courteous and was helpful in keeping our baby entertained.

Clean room, great location.

This property was quiet and had easy parking.

Nice staff

Nice place. Bar and lobby area was nice. Strange that we needed to pay for coffee but overall hotel was very clean and friendly.

There was stains on the sheets, the toilet wouldn't flush (had to take the top off back to flush), bathroom had hair and dust behind the door, and no bodywash.

Very clean and nice!

Very nice

Everything was great. I would have loved a microwave in the room though.

Clean and well organized.

Front desk check in was rude.Lied about hotel availability. She was too busy talking to friends at the front desk to attend to guests. Probably the reason there were “no rooms” even though the marriot app shows room was because she was letting her friends stay in them. Took 45 min in am to get French toast in am.

Great

THERE WAS SOME CONFUSION ABOUT THE MORNING BREAKFAST WAS SUPPOSED TO BE ALL INCLUSIVE? BUT THEY GAVE US A FREE BREAKFAST ANYWAY...

Pray Selena is not working the front desk. After driving 900 miles we arrived and were told our reservation was for a different day. That was our mistake with Expedia that was fixed by us calling the third party vendor. Meantime Selena offers no help. Never once smiling or showing any empathy. She knew nothing of local meal deliveries ( strange for a hotel with no restaurant). We found a food delivery but needed a room number. She said no room number until you check. It would have been so easy for her to say “I understand,” and have the food delivered to the front desk we will deliver to your room. Every thing was what she could not do instead let me try to help. My wife had stayed there the previous week and Selena was no different. She should not be at a customer facing position.

all of the front desk team were great , the bistro restaurant ladies were "over the top" ! ( I always skip housekeeping I dont feel the need to have someone clean my room every day, one less to do) many restaurants and a Planet Fitness close by

There was a sticky substance on the desk.

Coffee in the morning would be great. 5:30 or 6 am.