Lovely staff..Amazing people...They accomoted my requests. I loved my stay there. Me and my partner had an awesome stay. Will try this again

Great

五つ星とは思えない。 まずチェックインのとき、クレジットカードの決済が無効だと言われた。見知らぬカードが決済が弾かれていて、身に覚えがないことを三度くらい説明した。もちろん、エクスペディアでのカード決済はできていたので、あやうく二重請求されるところだった。 部屋では、シャワールームの水漏れがひどかった。トイレまで浸水する始末で、毎朝の掃除は大変だろう。 旅なれた玄人向けのホテルだなと思った。

This hotel is old time British Type. Rooms are okay but bath room fittings are old and broken. Toilets we non-hygenic. Staffs are many but do not clean room on request. There is one man at reception that handles everything. Brakfast was too simple. I was locked in in toilet as there fittings are broken. They however have some good locations for parties and weddings. nothing like 5 star hotel.

Oldest 5 star property in Gurgaon located right on the MG road.

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Its a noisy place ,

Great hotel, great location and very helpful and attentive staff. Breakfast was excellent, good food choices for all tastes. Housekeeping / laundry very good and rooms were clean. My only minor issue was that the bathroom was showing signs of customer wear and needed refurbishment in places.

While the room size is generous and location is very good, service is very mediocre. Also there is a night club which plays loud music all night disturbing the guests and their sleep - that's a complete disaster

Spacious room, great location and very courteous staff. Excellent Customer service.

very good hotel with a good rate. Looks like old but convenient. Dining food is good for a foreigner.

Staff was helpful, internet did not work , but they solved my issue by giving me a dongle , which helped big time. Staff is nice and pleasant. The hotel is very nice , but just a old property now. But no complaints. Very good location. I would stay here again.

Stayed at The Bristol Hotel for a 2-day conference booked from outside of India. Conference room was excellent: spacious, comfortable, excellent banqueting staff and service. AV system with screen and plasma TVs were good. Banqueting area by pool excellent. Reception and bar/restaurant staff helpful and friendly. Food in restaurant and bar was good. Problem was with my room which was tatty, shabby and uncomfortable. Bed was old, hard, uncomfortable mattress. Pillows under covers were covered with brown sweat stains from what looked like years of use from very many users. Sheets were greyed and although they looked laundered had marks or stains from long use. The room was cleaned daily but felt dirty and grubby. Bedside light was literally falling off the wall but fixed quickly by staff. The bathroom was tatty with the rack falling off the wall and rusty fixtures. I slept no more than 2-3 hours each night due to combination of the uncomfortable bed and the loud noise in the corridor in the early hours, chatting in next door room until middle of the night and mechanical vibration humming/buzzing noise that started at 2 am constantly for hours. Poor sound insulation from next door and corridor. This hotel is listed as 5 star but is certainly not 5 star by European or US standards. If a similar conference was held here again, I was definitely stay elsewhere. The hotel is well located for use of the excellent Delhi Metro so would be convenient for staying elsewhere.

Property is very old but staff is very nice nice stay

Great service and facility

Location nearby malls and metro is good reason to stay here. Service varies from good to average . Furniture in room is old and needs renewed. Most negative is the bad wifi connection on laptops in room. Not working and reservation staff did not help to solve it.

Good location. Clean and comfortable stay. Amenities not up to the mark. Charging points not up to the mark.

worst hotel ever... never ever gonna stay there again.

Easy Check in - Centrally located Nice updated rooms

가격대비 만족하나(특히 수영장은 좋음) 시설이 낡음.