Penilaian & Ulasan Keseluruhan Hotel Palazzo Giovanelli e Gran Canal

It was good stay. Staff was very helpful

I took my wife to celebrate her 50th birthday with our family and Hotel Palazzo Giovanelli did not dissapoint. From our first arrival the staff we absolutely wonderful. The rooms, fantastic, clean and well appointed. The location of the hotel is perfect for an arrival from the airport via water taxi or Vaporetto and is within easy walking distance from all the main areas, however, it is in a really nice and quiet location, meaning you do not feel in the middle of the tourist maddness! A great base for a stay in Venice - highly recommended. We will definately be back!

Amazing stay on our last stop of 2-week trip through Italy. Top-notch service, clean, good location, authentic property, convenience of a dock right on the Grand Canal, and a good breakfast to start each day. We received an upgraded room for our anniversary along with a bottle of chilled prosecco awaiting us - such a nice gesture which we really appreciated! The jr suite gave us much more room and a balcony. Heads up - There are complimentary tours to Murano which we didn’t know about - save money $/or headache figuring out zaporettos. Truly wonderful property but the service was the best!

Tolles Haus am Canale Grande. Schönes, geräumiges Zimmer mit riesigem Bett und toller Aussicht. Nur der Frühstücksraum ist etwas klein und die zwei Kellner waren zwischenzeitlich mit den Gästen überfordert. Die Vaporetto-Station nebenan ist perfekt

Staff was wonderful at check-in. Hotel is beautiful and the room was very inviting.

Our stay was ideal for multiple nights in Venice. The staff was helpful and fun to visit with. The location next to San Stae was very convenient and the breakfast exceeded expectations! The rooms were well appointed and recently remodeled but werw tight and the mattresses were beyond firm (our only real complaint). I would stay there again in a heartbeat!

It was easy to check in. Hotel was close to everything.

Albergo meraviglioso, personale gentile e disponibile, suite strepitosa.

bon séjour , service discret et impécable

Le cadre est exceptionnel la renovation un peu trop moderne

Gtreat hotel, great location, great service, great price

Good service and nice views from every room. Breakfast was your basic spread, but the croissants were amazing!

Geschmackvoll eingerichtet, passend zu Venedig und zur Villa

Very nice hotel at a perfect spot. Close to everything and right next to the busboat. Room was great including service.

Fantastique Accueil très agréable et une surprise de taille avec un sur classement Le décor typique avec ses lustres de Murano et une vue imprenable sur le grand canal Ne pas hésiter à y séjourner

always love this hotel! great location on the gran canal with a ferry stop right next door. great staff-always accommodating

Awful service. Attitude of no help. Yelling at a family who wanted WiFi. Wouldn’t help us with a phone call. Felt like they were doing us a favor to be there. All for the highest priced hotel of our trip. Lovely building, good location. Very uncomfortable beds.

beautiful hotel. great location, water taxi right around the corner.

Très bon accueil , suite très spacieuse et magnifique avec vue sur le grand canal. Petit cadeau de bienvenue. Petit déjeuner très bien . Petit bémol sur le jacuzzi manque un cache ce qui n est pas très agréable quand on s allonge . Sinon nous conseillons . L emplacement est très bien.

All I can say, is that when you book as a couple, you run the great potential of being moved to a "sister" hotel, due to unexpected (and unbelievable) "unfortunate water damage" to your previously guaranteed booked room. It was obvious to us that we were being relocated in order to accommodate a larger group, who were to occupy several rooms. The little guy finishes last. We were denied a chance to visually see the alleged water-damaged room, and had no recourse, but to accept the alternative offered. Who needs to drag luggage around Venice on a Friday afternoon, seeking another hotel? We specifically selected this hotel due to its proximity to the Alla Laguna San Stae station, hoping not to have to transport luggage for any unnecessarily long distances, since we are both senior citizens. We were moved to a hotel two water bus stops away, to a less desirable area of Venice, close to the bus station. And during the transfer, the hotel representatives, Davide and his colleague had us enter through the exit portal to enter the boat without paying for the transfer. Although the room in the sister hotel was rather grand, we needed to get up earlier in order to be moved back to the San Stae station on the morning of our departure, causing us to be deprived of a relaxing breakfast. Booking this hotel is a gamble.