This is a lovely hotel and I rebooked it because of the lovely experience I previously had. Unfortunately I could not say the same for this trip. None of the VIP services were observed and the hotel was at maximum occupancy with other guest getting preferred treatment . Such a shame

Excellent hotel

Everything was great - lovely place to stay.

This was a return visit Liked everything about this hotel as expected. Small and well run!!!

Parfait !

Great hotel and location but not many amenities

Un lit en 140, un petit déjeuner loin d être exceptionnel me laisse un goût mitigé pour cet hôtel 5 étoiles

Everything was exceptional. Bed was a bit soft for my liking

Everything was amazing! The front desk staff was very helpful! Highly recommend... don't skip this one.

De ansatte var så hyggelige og hjelpsomme, rommet var stort og fint, og alt var rent og godt vedlikeholdt. Vi hadde et supert opphold og var så fornøyde med hotellet.

Fabulous breakfast. Perfect cooked breakfast to order and great variety of continental dishes

Great location, great property and very helpful staff

.

Everything was spot on! Especially Dolores and the rest of the front of house team and the housekeeping too!

Had a lovely stay at The Prince Akatoki. Would recommend. Room was very nice and clean with thoughtful touches. Staff were helpful. The hotel is close to Marble Arch tube stop, which is convenient, but it wasn't as centrally located for some things we did like seeing a show/tourist sites/etc. Breakfast was nice. There were options for an English breakfast and a Japanese breakfast. Both were good but pricey. They didn't have a good option for a quick, light breakfast.

Overall it' s a good stay and experience but the details are not up to par to a 5 star hotel. Some of the staff are really nice and super helpful. Breakfast is good but again not memorable and the room, though a superior, was a shoebox .

Hotel perfeito,

The room was beautiful and clean. The staff were all very pleasant and welcoming

All excellent the only thing letting the hotel down was there were some old dirty socks behind the tv cabinet obviously left by a prior guest but they were there for the full three days we stayed which makes you question how well the room was cleaned if the staff did not spot them there !!! Such a shame as everything else was spot on .

Housekeeping is great