After a 16 day road trip, we were exhausted and ready to settle for the night before reaching home the next day. When we arrived, we were told the elevator was broken and no rooms available on the 1st floor. We had limited ability and could not access stairs; the clerk was able to get with housekeeping and a room on the first floor became available for us. She also recommended a good place to eat right down from the motel and it was great. They were helpful and we got a good night’s rest on our last night of travel.