Room slightly cold and thin duvet. Nice staff.

Check in was easy and the staff were amazing during my entire stay. I stayed in a single room, the room was surprisingly spacious and well laid out and had a decent sized bathroom. Couple of things to note: Room was on the third floor, there is no elevator. Not too much of a problem as the stairs are not steep or narrow. Room was in the”attic space” so being just over 5’ tall wasn’t too much of a problem, but anyone taller may find it a bit of a problem. Room had great skylights with really good black out blinds! Hotel is showing a little wear and tear, but considering the age of the building it’s nothing major. It has a lot of charm. Food was also really good, and reasonably priced. Reception area is very welcoming with a fire going the entire time (I visited in Jan!). It’s also a nice place to sit and read with a drink (bar is handy being right next door) Big bonus is the ease of getting around, it’s less than 5 mins from the train station and about a 5 min walk into the town. It’s also only a 35-40 min walk to Jane Austen’s house and Chawton House. Which is another bonus! Overall would 100% stay here again!

Great night sleep good location.

Everything fine

From the moment we arrived the staff were so helpful and friendly which continued throughout our 2night stay. Room a lovely size. Lovely and warm too. Food was great and bar staff attentive too. All in all a very relaxing experience and would thoroughly recommend to others.

Really basic hotel. Phoned before arrival to ask for a refurbished room back by read some reviews and if the room I had was a refurbished one I’d hate to see one that wasn’t. Bed frayed and tired, bathroom dated, floor nearly worn through, black mould around the shower/bath and room needed a good clean - splatters on the bathroom door, dead flies clinging to the window frame. Definitely had better stays

The room could have been cleaned more.

Excellent Staff. Very Welcoming. Room Dated but spotless. Lots of parking. Only thing not giving 5 Stars is the Commmon areas and Bathroom very dated. Carpets very worn in places. Some refurbishment underway . Location Excellent. No hesitation in recommending.

Very welcoming on arrival. Hotel is well maintained and has lovely decor. Good service in dining room, bedroom clean and comfortable

Therre was a very limited continental breakfast that was not replenished very well. Coffee was getting low and cold in thermos containers and was not replenished despite telling the staff so.

Room was good, staff helpful, dinner was nice. All ok

Excellent value for money and very friendly, helpful staff. Bathroom and shower a bit tired but all in all would highly recommend

The rooms were clean but I was expecting atleast a bottle of water in the room Food was nice Staff was nice

Weekend stay at a very good price, however rooms could do with an update especially threadbare carpets in places. Staff really nice and helpful Free car parking Nice bar What more could you want.

No complaints about our stay at all.

Parking is on site.Short walk to the town centre

Restaurant staff were lovely— so were reception staff. The parking was convenient and free. However, it was a long walk to my room, up three flights of stairs, with a heavy bag, and I am elderly. There was no lift. The room (in the attic) was cold and the warm air radiator set the alarm off when turned on! So, I had to turn it off. It was very cold.

Room was lovely clean and very big with a nice airy feel in a tranquil location.

I was amazed by the service of a gentleman called Dave. I drove from London to attend a wedding and was going to spent 2 nights at this hotel. I got delayed by roadworks on A406 and M3. I called to ask whether my son could access my room. He had driven in 3 hours earlier with my sister. Dave kindly obliged and I really appreciated that. In addition he was very gracious and kind whe we finally arrived after midnight. The hotel was more than satisfactory for what we required. Parking was adequate. There was a good English breakfast in the morning and I was delighted to discover a rail station a short walk away.

Lovely stay again staff always polite and helpful had 2 dogs with us this time plenty of room for them to spread out n their blankets room clean nice to have a small table and chairs great breakfast and good choice thank you Alton house see you again