Great hotel in a convenient location. We spent a few days here at the beginning of our Peru trip to acclimate before beginning our Machu Picchu tour. The hotel is a short walk to Plaza Armas with the Temple and many shops along the way. The staff was very friendly and helpful. There's a small coffee shop that also serves box breakfasts and lunches if you need one for your tour. Coca and Muna teas are available in the lobby all day long. The breakfast buffet was outstanding and begins at 3am for those who have early tours to get to.

Highly recommend, amazing experience

Great service and location! Breakfast here really stood out. They also had oxygen if you struggled with altitude sickness

Wonderful place for a family of 4! Breakfast was amazing. Lots of choices. Also enjoyed dinner through room service. It was delicious! Views of the city and mountains are beautiful! Short walk to the Plaza del Armas and most sites within the old town.

Great location, great breakfast buffet and very friendly and helpful hotel staff

Very spacious room and bathroom plus excellent breakfast

The check in was easy, the front desk staff are very friendly. We stayed one night. The room was clean and the windows are hermetic which means you close them and you cant hear any noise from the street (which is loud). The hotel is well located we walked to Plaza de Armas without a problem. It is next to the artisanal center for shopping and next to so many restaurants. Upon our arrival we decided to have lunch at the hotel. It was so good we had our dinner and next day's lunch at the hotel as well. Their menu is so complete and the chef is amazing we cannot talk enough about our food experience in this hotel. The complimentary breakfast is delicious so many options including made to order omelets and Andean local cosine items. They have a complimentary shuttle to the airport. The staff is so friendly and accommodating.

Breakfast buffet is comprehensive and food. The location is walking distance to all the historic areas. Great beds made for a good nights rest.

The staff was not helpful at all. They were very argumentative and rude

Perfect location, safe and convenient

Nice hotel with clean rooms and a fantastic breakfast.

The hotel is really nice and clean and modern in design. It’s close to everything we want to go and it’s in a safe, nice area. Most of all the staff are very friendly and helpful. They always greet you with the smile.

Super convenient to everything. Great product.

Best complementary breakfast on our entire trip. Extremely convenient to transportation hub to get to Machu Picchu. Literally a five minute safe walk. The main plaza is right up the road. World Heritage site, beautiful, great vibe and filled with good restaurants.

This is a great property. The breakfast buffet was the best I’ve had in a hotel. The location was conveniently located and it felt completely safe.

I had a lovely stay here! We had a lot of excursions planned, so the early breakfast schedule was super helpful. The staff were all very friendly, and the hotel was well maintained. The city centre was also walkable, with lots of currency exchange spots nearby, plus great room service options if you didn’t want to eat at the hotel’s main restaurant. Their airport shuttle was also incredibly convenient. I would definitely stay here again when I return to Cusco!

Friendly staff and great variety of breakfast

Rua com muitas lojas, farmácias, cafeterias. Movimentada. Andando bem devagar (por causa da climatização) até o final (Praça das Armas), aproximadamente 23min. Café da manhã com imensa variedade inclusive “glúten free”. Chá de coca disponível. Pequena cafeteria na entrada e restaurante disponível. Quarto e banheiros confortáveis. 2 garrafas de água cortesia no quarto. Check in/out rápidos. Mimo da saída (chaveiro).

El hotel está ubicado como al inicio de la Calle del Sol, cerca hay unas tiendas de conveniencia y una feria de artesanías. Está a 15 minutos caminando de la Plaza de Armas, que es poco pero por ser subida y la altura puede ser pesado caminarlo el primer día. El hotel es muy amplio, los cuartos son bastante grandes y la propiedad está en muy buenas condiciones. Un par de días antes nos habíamos quedado en otro hotel de buena gama, que era una pequeña hacienda. Como los tours comienzan muy temprano (3-4 am) en el hotel anterior nos despertaba el ruido de la gente saliendo al tour en al madrugada o en la noche regresando tarde de cenar. En el Sonesta no tuvimos ese problema y dormimos excelente. Veía que varias personas de Cusco comentaban que no tenían agua caliente en sus hoteles, aquí no fue un problema eso y siempre tuvimos todas las comodidades. El restaurante muy completo para desayunar en el buffet y el personal sumamente amable y servicial.

Hospitality was amazing!!