Penilaian & Ulasan Keseluruhan Sonesta Hotel Cusco

Good property

It was fine.

Increíble estancia . El personal maravilloso , la habitación fantástica, el desayuno maravilloso . Un 10’en todos los sentidos

Hotel fantástico. Atendimento impecável, café da manhã farto. Tudo muito bem feito e agradável. Água de cortesia, bombons e transfer para o aeroporto.

Excelente hotel y personal. El servicio es excelente. Hasta gestionaron la recogida al aeropuerto de manera gratuita. Esta muy bien ubicado, pero no justo en el centro. El desayuno es super completo, mucha variedad y buena cocina. Definitivamente recomendado.

Hotel y experiencia excelente

very nice

El personal atento y cordial

The front desk attendant, Betty was very helpful, pleasant, and was always eager to assist and answer any questions. Thank you!

全て満足！バスタブの熱いお湯もたまり、レインボーマウンテンで疲れた体をリラックスできます。

While the property and staff were great, the lack of on-site parking created some issues for us. The staff helped us park at a nearby place when we arrived in the dead of night.

First of all, I’ve stayed at various hotels throughout the world. This hotel had the BEST hospitality! The staff was amazing! I have never stayed at a hotel where they greeted us by name every day! They genuinely asked how our day was and they were the nicest. Nicolas in particular was fantastic! We loved seeing and greeting him daily. He gave us fantastic pointers and recommendations! Ramiro at the front desk was also super helpful and so nice! Elliot the bartender made us delicious drinks and Miriam was our housekeeper that did our turndown service and gave us a hand written note. Thank you to everyone that helped make this an unforgettable 40th birthday trip! I hope to come back to Cusco soon. I highly recommend this gem of a hotel!

Great hotel, perfect location, super helpful friendly staff! Highly recommend, we will be back!

Excellent Breakfast, Friendly Staff

Overall hardware is good and staff speak English well. But we got a call at midnight with electro noices only to woke us up . You would hope that hotel can screen out the calls by confirming guests name . The room is spacious and nice Balcany . But the bathroom doesn’t have a venting fan

Great staff. Tania was great. Good amenities.

They had the restaurant open at 3 AM. It was unique. We had a tour starting at 3:30 AM so we were able to have an early breakfast. It was wonderful.

The highlight of this property were the very friendly and helpful staff. The restaurant the breakfast buffet were very good.

I loved the convenient location of the property. The staff was incredibly friendly, and the breakfast buffet offered a variety of options. Our room was clean and quiet at night. I would definitely stay here again.

Very good hotel and excellent staff