The staff was very accommodating, and the food was very good.

O hotel é, no geral, excelente. Dentre tudo, destaque mais do que especial para a equipe. Ótimo café da manhã.

The staff was outstanding and outdid themselves in every area. They were immensely helpful and respectful.

Great option for your stay in Cusco. Very polite and helpful staff. Room was great and spacious. The only thing we could potentially put or finger on, was that it was a bit of a hassle to maintain stable temp on the water in the shower. Other than that, everything was great. Breakfast starts 0300 to accommodate for early departure on excursions starting in Cusco. Would absolutely recommend Sonesta if youre staying in Cusco

Não tenho palavras para descrever o quão gentis e atenciosos foram todos os que fazem parte da equipe do Hotel. Atendimento primoroso. Excelente café da manhã!

Stayed here before and after Salkantay Trek. Our gruop had Executive rooms. Various standard of these rooms. Some are better than others. Didnt like the room we got second time.

This was our favorite stay in Peru. This staff truly goes above and beyond to enhance and streamline your Cisco experience. The rooms were great and the bathroom was spacious! Thank you to all of the staff for your kindness and care.

very good breakfast, comfort bed, warm and attentive service staff, except I was woken up by other early risers in the morning.

Excellent hotel, it had everything we needed, breakfast was lovely, the staff were very friendly and helpful, had airport transfers, the room was lovely and beds were very comfortable. I would definitely stay again.

Amazing staff that made my birthday celebration extremely special! 😊

very friendly staff and fast checkin，great breakfast，walking distance to historic sites

Thanks to the staff here, I was back in Cusco after a day in macchu piccu and had a horrible acute case of soroche. They sorted me out straight away with oxygen in the room, which made me able to get up and out to a flight. My partner also reports that the breakfast spread was the best of the whole holiday (including hotels with much bigger claims of luxury)

Great

The staff were great, they were servicing snacks, drinks as you were waiting for your room. The breakfast excellent, they can omelet the way you like it another locally berries and fruits.

Great experience

Airport pickup drop off was great; checkin was smooth; Reception staff was helpful; while the rooms are nit fancy, they are very functional and spacious; bedding was clean and beds were firm and ideal for us as we dislike soft beds. Bathrooms were very clean as well; only negative would be the floor carpets, and bedding runners, both looked old and could use a refresh; Highlight was definitely the breakfast with ample variety of local and standard options; location is also a plus because it’s 10 min walk to Plaza De Armas, and yet, it’s not as noisy or busy as it is closer to the plaza;

Loved staying here

Very nice hotel. Room was clean, bed was very comfortable. Nice views out the windows. Fantastic breakfast included - probably the best we’ve ever had!

Todo excelente. Queda a 15 mins caminando de la Plaza Central.

I arrived at the hotel before check-in, but they prepared my room right away. All the hotel staff were very kind.