Pam at the front desk was very helpful in providing information about the property and about the town, as we were first-time visitors. Room was very clean. Renovations underway. Harp the manager was willing to listen to constructive criticism.

Pam maybe Patty was very helpful

Staff was friendly and helpful.

Clean room, helpful and attentive staff.

The staff is exceptionally helpful and friendly. The rooms are very well-equipped. The location is good. We had a wonderful stay.

Tty

Newly renovated spacious rooms with comfortable beds. There is a sink in the bathroom and a sink outside the bathroom that made getting ready for our event so much easier. The staff is friendly and rooms were very clean! They are in the process of renovating the old staircase. We were pleasantly surprised by the room!

Clean room. Very friendly staff. Modern rooms.

Staff were amazing

property was clean. Staff was very helpful and attentive.

Clean room, bed was good and soft bedsheets and soft towels. Good shower, soap, hair shampoo and body wash. Shower had good pressure. Wifi was a hit and miss unfortunately, and tv was so-so. Gentlemen at front were exceptionally nice! Nice to have fancy coffees and tea selection, as well as orange and apple juice and a fun slushie machine as well. Thankful they give you a discount if you have surgery at the Kingston General Hospital too!

All good and the attention was good for Sagar, thank you.

No breakfast at this hotel!!

The room was very clean and Pam at the front desk was really helpful and nice. She even makes cookies for guests. It doesn't look like much on the outside but the rooms are very clean and comfortable. The parking spaces could be a little bit wider

The property was fine but the Expedia description was very wrong. The hotel no longer has an all-night desk, breakfast included and etc. The profile needs to be upgraded.

Clean room and amenities. Excellent staff, nice location and great price. The daytime receptionist also gave us some delicious homemade cookies! Will definitely stay there again.

Everything is great!

Great staff - Sunny &Pam !

The room was clean enough, the one bed was caved in in the middle, very worn out mattress. The staff person on checking in was helpful and polite. This hotel is really a motel, and is located in a rundown part of Kingston. We went for a walk one evening; lots of homeless and vagrant. You would not want to be out after dark in this area.

Pool is not in order, too cold to use anyways. The room was great, beds and pillows soft and fluffy, floor were clean. Bathroom was good, some rust or something on top of heaters. During booking, it showed hreakfast was included, not this time ! Sad, it was only muffins and various fruits, but it did the trick!!