The room was amazing and the staff was friendly and helpful

very accessible to all activities

Clean rooms with great staff and amenities

The staff was amazing! Such a beautiful place to stay at. Would definitely visit again

Departamentos magníficos amplios

Stayed in the Townhouse suite and it was absolutely amazing! So comfy and beautiful and they restocked snacks and water for me daily. The food at the resort was so good and I felt very taken care of and safe here. They even decorated the place for my husbands birthday! 10/10 service. The butlers went above and beyond.

Attentive and helpful

This place was amazing from the actual property to the front desk guys especially David at the front desk he’s amazing. We’re already planning our trip coming back. You feel like you’re the only people there it’s a very small perfect resort

Excellent views from the town house properties.

Constuction work which they did not inform about during book nor during check-in. Not honest..

Amazin service amazing view everybody was so kind the beach was beautiful

Beautiful Townhome units, amazing views, friendly staff.

Friendly and excellent service. Very good breakfast. Nice pool. Spacious rooms.

Just a simple hotel. Shouldn't present it self as a luxury. Rooms we stay it was nice. Amenities wasn't nice. Food is mediocre. Air conditionin didn't work in the room we need to change the room. They make us wait for check in until 3:40.

Facilities not as advertised. Restaurant onsite overpriced for the average food quality. Noisy in the mornings as this is close to the main road. Beeping of the lifts is audible in the living space. Saw wildlife from the balcony.

Ceiling had leak (onto the stairs)… they did not fix after notified…. Left early

Stayed in a penthouse suite and it was great. 4K sqft of hotel and a family of 5 meant we all had our own area! The views from the top floor wear spectacular too.

We stayed in one of the townhouses—it was amazing! Beautiful views with a private plunge pool.

Los Altos is a wonderful small hotel with a wide variety of rooms, all of which are incredible. The staff was extremely friendly and helpful. Andres checked us in and showed us around the gorgeous grounds. He was extremely professional and helpful for our entire stay. The rooms were clean and had all of the amenities we could have possibly wanted for our stay. The food at the on-property restaurant was delicious and reasonably priced. Overall, this hotel was a fantastic experience and a great value. 10/10 recommend!

I did not like that someone could enter the unit via elevator anytime without warning and someone did that one evening.