The service staff was overly accommodating. After losing my previous booking from a different hotel, my family had to sleep in the car. I was able to secure a room at this facility, but was unable to check in until the following day as they were full. I arrived early at the hotel in hopes to be able to check in. The staff worked diligently to get a room, clean and offer us early check-in. They were helpful, friendly, and overly accommodating.