The hotel is clean and staff are lovely; however, the food (as part of the all inclusive) on a few nights was quite poor. Overall, we had a decent stay for the price of the trip

Personal de recepción horrorosa. Buffet posiblemente el peor que estuve nunca en un hotel de 4 estrellas. Alcohol horroroso te tiras el día siguiente en el baño 100%. Se aparca fácil. No es recomendable a no ser que te pille cerca del trabajo o seas un guiri que te da igual casi todo.

Meravigliosa struttura gestita da personale molto disponibile

Wir waren für 6 Nächte in einer Junior Suite mit Meerblick und hatten All Inclusive gebucht. Unser Zimmer war sehr geräumig und sauber (bis auf die Armaturen im Bad). Das Essen war abwechslungsreich und schmackhaft (bis auf den Abend mit Chinesischem Essen) mit einer sehr guten Auswahl. Das Personal war stets freundlich und hilfsbereit. Dass der Aufenthalt im Spa Bereich (Innenpool und Whirlpool) extra gekostet hat, fanden wir ungerechtfertigt.

Un des meîleur hôtel visité Tout était parfait A coup j'y retournerai !

Everything was excellent. The only concern was the wind outside was incredible intense. It was extremely loud; it howled, roared, and sounded like it spoke in tongues... The wind also created a speculative view. I watched para sailing from my balcony. They skipped across the water, jumped high into the air, and floated far above the waves. It was beautiful…

Great stay, lovely room and good food, entertainment went on til 12 some nights, i had ear plugs so didn't bother me but if you like to be in bed by 10 its probably going to be a bit annoying however my overall experience was very good, its a lovely hotel.

Hotel was excellent and staff very friendly

We were upgraded to a master suite free of charge. It was a beautiful room! The staff were incredibly helpful and kind. The hotel was clean. We could change our towels daily. There was always a sunbed free. Beautiful views across the sea.

Mye bra her: Beliggenhet like ved stranden, og i passe gangavstand til bykjernen i El Medano. Flott rom (vi hadde en suite). Bra uteområde, med nok solsenger rundt basseng - som var saltvannsbasseng (oppvarmet). Hyggelige folk som jobbet der. Hotellet har også noen utfordringer. Veldig lytt fra fellesområder til rom. Når det er underholdning/karaoke mm blir det fort en del støy også for dem som ikke deltar. Man burde funnet et annet rom. Treningsrom hadde maskiner som ikke var reparert. Frokost, stort utvalg - men vanskelig å holde like høyt nivå på alt. Kanskje konsentrere litt? Vi hadde ikke andre måltider. Renhold - ikke like høy standard over alt. Men vårt rom ble rengjort hver dag - på en bra måte. Flystøy. Dette er en realitet da flyene går veldig nært hotellet. De er mange og det høres! Men - Alt i alt er vi fornøyd både med hotellet, omgivelsene og med El Medano (som by).

The room was fabulous and the staff were fantastic!

Chambre très grande, propre mais peut revoir la literie. Au buffet beaucoup de choses ne restent pas chaudes, dommage car nourriture variée. Dans l’ensemble un super séjour

Gefallen hat uns, dass die Zimmer schön groß waren und gut ausgestattet. Außerdem hatten wir eine schöne Buffetauswahl durch die Halbpension. Die Lage des Hotels mit großem Parkplatz ist auch super. Personal ist stehts nett. Was uns nicht gefallen hat: Das Hotel ist durch seine Bauweise manchmal am Abend sehr laut. Außerdem wird nicht wirklich gut geputzt. Wir hatten leider mal einen Tag ein bisschen sandige Schuhe und dieser Sand wurde die ganze Woche nicht weg gesaugt oder geputzt, was für mich sehr fraglich ist in wie weit die Zimmer dann überhaupt hygienisch gereinigt werden. Deswegen werden wir leider dieses Hotel wahrscheinlich nicht mehr besuchen.

We hoped, that bedlinen would be changed in the middle of week.One day room wasn't cleaned at all. But view was very nice and staff very friendly and helpfull. It was guite irritating, that you were forced to hear entertainment in the evening all over the hotel. Sometimes terrible shoutingkaraoke...

it was a beautiful stay with friendly staff, very good food buffet and a nice room (we had junior suite with sea view). The sea view was amazing! The pool is heated so it’s highly comfy all the time to be in. As we had just breakfast and dinner included, we bought some coffee or soft drinks at the bar for very fair rates, all in all a very good hotel!

Great sea views from the balcony

Hotel muy cómodo por ubicación y cómodo para aparcar, el servicio de limpieza mejorable

Abgegriffen, verbraucht, keine Klimaanlage

Nella media, da migliorare pulizie e sistemazione camera ( letti non ben sistemati, non sostituzione dei tappetini, pulizie in orari tardi). Cibo abbondante ma qualità non eccelsa, da migliorare organizzazione della piscina ( lettini insufficienti rispetto agli ospiti). Posizione isolata.

I really recommend this hotel, from the food to the cleanliness of the rooms to the kindness of all the staff, this hotel is one you’ll feel super relaxed and comfortable. You also have to check out the spa and treat yourself to a massage, I’ve come back to London feeling like it was definitely worth every penny. The views to the beachfront and the beautiful sea were just breath taking. I will come back one day.