Don't have breakfast parking excellent

Lovely place, lovely staff......

Another great stay at the Laguna, when visiting family in Poole we always look to stay at the Laguna. The staff have always been helpful and attentive , check-in is quick and fuss free The rooms are always clean, if you're looking for faults yes you will probably find them but then again you can find faults in a 5 star room if you look close enough. We have never had any issues with rooms and we've stayed here many times. The hotel is in a very good location within in walking distance of Bournemouth town centre, walk down through the gardens and 10 minutes you're there, couple more minutes you're sat on the beach and it's also close to Poole, and of course the surrounding areas including Jurassic coast just a short drive away. They have entertainment often and an onsight bar. The swimming pool is open daily, only been in it once and it is very clean. If you're staying in Bournemouth you can't rely on the weather always being perfect so beach not always an option so a hotel with a pool is a massive bonus. One other big plus is free parking. If you're looking for a wallet friendly hotel whether it be for 1 night or a week or more away I highly recommend The Laguna in Bournemouth.

One of the cleaning staff thinks she sly comes in your room knowing it's in use it's happened everytime iv stayed there apart from 1 time and iv been there a more then a few times

Staff brilliant, room fit for purpose and clean, parking on site limited , ( always been lucky when we stay). Breakfast is absolutely fantastic a must have when staying. Easy walk through park to centre or via road, bus stops up a steep walkway for the able people or round road for others, ( I managed slop with a crutch) .

Breakfast was ok,but we didn't get the full breakfast (no jam)...

This is an old property, with fewer conveniences one would expect at a higher priced hotel, but it was clean, all rooms are en-suite and if you are willing to walk a couple of miles to the city centre, it is worth staying here at a price lower than the city centre. Staff is helpful and a tour company on site offers some pre-arrannged trips tp different places.

I was looking for a low-cost place to spend one night, which was the cheapest. The carpet was a bit dated, but for a short stay, it wasn't too bad.

Hotel needs a big revamp. When arriving the room smelled very clean, but I had a pillow with stains on. There were hair shavings by the sink and in the shower. The remote for tv was sticky. We stayed 2 adults and 1 child. The walls are so thin, we had people stay in the room next to us who made noise till 4am so I barely slept. The next day the whole floor stank of weed. The pool also needs a big revamp, we weren't aware the pool is in a different building. Wouldn't stay again.

Everything was amazing

Incredibly good value. Loads of free parking. Friendly staff. Ideal location for Poole and Bournemouth. Highly recommended.

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Stay was fine and bed sheets were clean. Room could have been slightly better cleaned in the bathroom but otherwise ok. Slightly disappointing that the hot tub was completely cold, as I had booked the hotel for this main purpose.

The room was a bit dated and noisy with other guests next door but otherwise it was fine. Breakfast was good and the staff were helpful and friendly.

The room we stayed in was very dirty, hairs all over the bathroom sink and marks on the walls. Found a false nail on the window sill. The furnishings were worn and damaged. We ended up moving rooms because it was so dirty. The property is very dated and you could hear everything in the rooms above and next to us. The hot tub needed to be cleaned and the water was not hot. The pool was ok!

Never ever again, dirty and squeaky floors

Main hotel was closed - so had to stay in the annex. Annex rooms could of done with some pictures on the wall to make it feel more homely.

Plenty of parking. Friendly and professional staff. Very accommodating when we wanted to change our booking from family room to 2 double rooms. Clean rooms but the hotel is very very dated! In need of repairs as well. We did enjoy the swimming pool and the little jacuzzi!

We did not have breakfast, pool ok, but the step broke when I stood on it to get into the pool. Jacuzzi water luke warm/cold but OK for one night. Just a short skip and a jump to the centre and beech, free parking came in handy.

Easy parking, room clean, staff friendly, breakfast was good, close to amenities.