The hotel was well situated in relation to the Porta Susa train station which was important to us. However upon arrival we found our first challenge, a steep staircase, my wife being on two crutches and myself struggling with the size and weight of our cases. The very helpful receptionist, Firas, brought our baggage up to the lobby and subsequently up a second small flight of stairs between the elevator and the room.
The room itself was comfortable, spacious with plenty of storage although at the time of day we arrived was not very light, we discovered shutters half down and a balcony, however as there was a thunderstorm we didn’t make use of that. There were plenty of electrical outlets although nearly all of them were the Italian Type J Europlugs rather than the more common circular Type C. The TV showed only Italian Digital Terrestrial channels as far as I searched, nothing on demand or other languages. We got a good night’s sleep despite the thunder as the shutter gave soundproofing.
The in-room safe appeared to malfunction.Reception arranged to unlock it and we decided not to chance it a second time.
My wife usually irons clothing when we arrive. We were a bit taken aback that there was no option to borrow an ironing board and iron, but the ever helpful reception gave us access to an ironing room instead.
We enjoyed breakfast on day 1 but received too few of the items I had ordered to take with us for breakfast on day 2 as we departed before restaurant opening time.
