Picked a Swim Out w Butler. Everything nice until the morning when we found out we were next to the loading ramp, had to move due to unbearable noise. The app for texting the butler is worthless had to use wassap w them. Butler svc adds no value, you can do what they do for you, all they do is relay everything to others and do not get things done faster (1 buttler per floor). Now, the rooms were nice, facilities clean, quiet, no kids, no regueton. Shows were nice and staff was friendly. Food and drinks were good. I would recommend it for a peaceful retreat. 4 nights was enough. Must go to Coco Bongo in the Gold Members section (eat before)