Overall the experience was good , the food was good , the stuff were very helpful, but there wasn’t room service! No water no coffee either tea ! This is the first hotel that i have been that don’t serve such simple things in the room . No shampoo or soap! But every thing else was very good .

Top service

Bella location

Room was warn out and dust in the bathroom.

Huone oli riittävän iso ja parveke mukavasti allasalueelle päin. Ikä alkaa jo painaa rakennusta, mutta muuten siisti. Ehkä laatuvaatimukset eivät ole rakentamisessa samat kuin meillä suomessa. Huoneesta 3 *** tähteä. Henkilökunnan asenne palveluammatissa oli merkillepantavaa. 98 % heistä ansaitsee 5***** tähteä. Ruoka oli erittäin hyvää ja oli turvallista syödä ihan kaikkea, mitä itse vaan halusi kokeilla. Vaihtoehtoja oli runsaasti 5***** tähteä. Animation ryhmä oli sopivasti innostavaa ja hoiti tehtävänsä hyvin 4**** tähteä. Kokonaisuudessaan vastasi 4**** tähden luokitusta. paikkaa voi hyvillä mielin suositella kaikille ja kannattaa ottaa all-inc.

Great location! Staff were amazing, so mamy fun stuff to do inside the hotel and outside! Good for families with kids! Thank you 👍

Water runs out of the bathroom tub. Management was notified and they quick to check what was wrong and the quick fix they perform did not solve the problem. Room cleaning was not done timely and I had to call each time it was still not done before 2 PM. Food was average for a 4 star hotel. Not enough variety. Did not ever serve shrimp or salmon during the whole week we stayed there. For a place on the Mediterranean coast, not serving shrimp or salmon is not normal

Hotel a decouvrir

A 4 star for a 4 star...which is much more a 3 star. Staff are friendly, but laid back. If you manage to get their attention it'll still take 10 mins to get you a drink. The animation team are constantly working, long hours from sun up for breakfast to after sundown and closing shows. 8am to 11pm. Got to hand it to them. Amenities need updating, as do rooms. Our shower drain was blocked when we areived, meaning an 11pm flood! Maintenance areived within 5 mins, and a cleaner 10 mins later. Great service...but after the fact. Beach is a few mins walk down a dead end street, so very quiet. Beach is busy though

We had booked a triple room for 3 adults for 2 nights. We were allocated a suite which sounds great only till you use the room. The shower flooded every time we used it and every time it needed cleaners to come which was very inconvenient. The locker in the room needed changing 3 times as none worked. When we called the manager, we were made feel that we should feel thankful that we were given a suite and that lockers were never originally for the guests. The cleaning staff knocked at 8am and entered the room without waiting for the answer which was very embarrassing. There were cockroaches in the bathroom and in the bedroom. We had opted for B&B only. This place seems to cater for more all inclusive, hence we were not given any wrist band. The manager at the end decided to offer us a free meal and when we went to get the food, we were asked so many questions and made feel very uncomfortable. We message was a waste of money. The location is not great, very isolated and away from everything else. Will not recommend - the hotel, the staff and services are poor. There are many other places near by which looked great with central location.

Sehr freundliches Personal, alles tiptop!

Great service good food

Tres bon service satisfait

Avoid staying at this property! I wanted to change my dates of stay, so the hotel promised me that if I cancelled and then rebooked for a different date they would refund my original stay as they do not offer free cancellations. This was a lie and the hotel never refunded me or responded to the countless phone calls and emails Expedia sent on my behalf. They are looking to scam guests. As well, the hotel room was outdated, smelled of cigarettes, and was falling apart. The staff were rude and the food was average at best. Book elsewhere.

Amazing little gem perfect for a getaway. Think all you need resort with direct access to a safe and clean beach. You won’t need to leave the property. The team has great day package getaways also.

Personal war sehr freundlich bis auf 2 Leute wo ich leider die Namen nicht mehr weiß.Der eine an der Rezeption Wollte andauernd mir was verkaufen was ich nicht wollte. Ansonsten angenehmer Aufenthaltn Das Hotel an sich bräuchte aber eine Renovierung in den Zimmern. Fliesen waren bisschen locker, alte TV Geräte, alte Lampen und auch alte Betten.

Hôtel agréable pour sejourner en famille. Seule bémols la restauration n'est vraiment mais vraiment pas top !

This hotel is geared mainly for families with children and teens. there's quite a bit of entertainment for them, plenty of food and snacks all day long, pools and beach and games. If you are looking for peace and quite then look elsewhere. this hotel is loud all day and a good part of the night as well.

Nothing special about this place! Everything seems to be in bad shape (elevator, room furniture, cleanliness, etc). Very limited facilities and food choices.

Fantastic service and authentic Tunisian experience. I cannot praise the staff enough, they made the vacation wonderful. The food was very good, and the beach was amazing, though a little walk, it was definitely worth it. I would come back again!