Great stay overall. Excellent service and great breakfast.

Great location , staff extremely helpful , nice rooms

Great location, very helpful staff. Got upgraded and free champagne and chocolate on our arrival

Location is great for a first-timer. Breakfast is nice but they are keeping the exact same as every day.

Great location. Would definitely stay there again.

Great hotel! Convenient to all tourist locations. Would definitely stay there again.

Nice hotel perfect location, but room was filthy and had areas that needed repairs

Amazing we lived the location with our friends

Great property. Will be back in a week.

The hotel met all our expectations. It is conveniently located within a few minutes walk from Ribeira Square. We booked two rooms and the hotel was able to give us rooms that were adjoining which was very convenient. Rooms were modern, quiet and clean.

Lovely hotel very centrally located a few minutes from Sao Bento train station. Excellent breakfast included. Staff very helpful.

Fantastic location. Breakfast was excellent, fresh lovely food. 1 star removed for the rooms - they were clean and well presented and have rituals body wash, however upon walking in, they feel substantially smaller to how they look in the photos. I would recommend and stay again, however will be more mindful to what I have booked.

Very comfy & cleaned room. Breakfast is excellent.

Staff was very helpful. Convenient location.

Great location

Room was smaller than we had anticipated. Location was good and breakfast was good although the same all three mornings. We tried their Italian restaurant and the food was delicious.

great people

The Staff here is Excellent, the lobby and restaurant are great. The rooms look good from a design standpoint but are very weak functionally. Sink doesn’t have any counter room, switches aren’t in right places, closets don’t provide any hanging spare, towel hooks don’t hold towels, etc. etc. shower and under sink has mold.

Zentrales sauberes Hotel. Super leckeres Frühstück. Freundliches Personal

The hotel was very comfortable, very clean and calm. Loved the design and decor which is very calming and modern. The only reason I didn’t give an excellent was because the hot water in the shower, didn’t seem to work during peak times which is disappointing because apart from this its an excellent hotel with very friendly staff and amazing breakfast options. Loved the dinner options on the menu. I would most definitely like to go back if the hot water was guaranteed to work all the time.